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Great app with excellent customer service. We had a minor issue which was resolved in a timely fashion.
David helped me to setup my BOGO. I had many questions , David solved one by one with patience and quality finishing. Thank you David
Hi Vangunggo,
Our Free Gifts team considers itself extremely fortunate to have had wonderful merchants like yourself help us on our journey to perfect customer service!
We will certainly inform David of your wonderful words, and we are confident that he will be overjoyed.
If you ever want assistance, please contact us by LiveChat or email at support@secomapp.com.
Best regard,
Anne
Free Gifts - Customer Support Team.
The App works really good! The Service is also perfect!! Really good job! Thanks!
Best app i used! best support!
Seriously hands down the best customer service! The app seems to be able to do everything that I need, it's simple to use and as someone who is slightly umm technically challenged, the support was top notch. I managed to get exactly what I wanted and needed in minimal time supported by friendly and patient staff. I really recommend this app! Oh and Robert is awesome!
Thank you so much for your review! Our Support team will definitely be glad to read it.
It's a very useful app. simple and easy to set up. The support team reacts quickly and efficiently.
NICE WORK! WELL DONE ~
Hi SOCIE Select,
You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that you are satisfied with the app and it is our pleasure to support you in your business!
If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always ready to assist you!
Best regards,
Martin
Free Gifts - Customer Support Team.
The support team was fast and helpful and got my app set up quickly.
I downloaded this this app to offer a Free Gift with purchase and needed help getting started. I clicked on the live chat(bot) thinking I would just get the usual links to their FAQ's and then need to leave my email for someone to email me back in 24-48hrs, but then I got Ellie from the support team (even though it was out of working hours there) who helped me with everything and even got one of the developers to change something for me ON THE SPOT - like WOW! It was a very minor change but they were super happy to do it and it took them no time. I am really impressed with the service so for that I give 5 gold stars. As for the app itself, I have only just started to play around with it, but so far so good :) But highly recommend their super support team!
Good day to you LO & BEHOLD,
We can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.
You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!
All the best,
Robert
Free Gifts - Customer Support Team.
Wow! A++ thank so much for this app! This Free Gifts app is Amazing! I'm amazed at how fluid and seamless this app is. It actually does what no other app could do for us, Just place a free gift instantly in the cart! and the support is fantastic, They were able to customize some code for our store. I can see that a lot of thought was put into making features that actually work. I would definitely recommend this app to anyone on Shopify. We look forward to seeing more apps come from y’all!
From all the guys (and girl) here at https://www.brooklynfixedgear.com, Thank you!
This App is very easy to use and understand. The staff assisted me very promptly and all my queries were resolved in record time.....