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This app is good and the service from the team is fantastic.
I have many stores and asked them for help. They response so fast and complete the work perfectly!
This app and the team is really good. I created free gifts offer using this app and it can help me boost sales, because it seamlessly add free gifts based on the rule I set, so customers are not confused. Recommend!
This is an incredible App, so happy with it!!
I was looking for a a shopify app that'll help me build very specific promotions- buy x get y, buy over a certain amount and get z. Anna, Ellie and the rest of the support team were super helpful and set up everything for me- seriously I didn't have to do a thing, and they were sweet and kind about every request. HIGHLY RECOMMENDED!!
Hello, Loop Living | Hanging Planters & Indoor Plant Decor,
We appreciate you taking the time to offer such a well-thought-out feedback. For our devoted consumers, we will surely keep striving to enhance the features and experience. Ellie and Anne are grateful for your review and are delighted to be of assistance.
Please get in touch with us via live chat or email at support@secomapp.com if you need any more help. We are always ready to help. Our major objective is to give you the finest service we can!
Best wishes!
Shawn
Free Gifts - Customer Service Team
The customer service of this app responds promptly, and there is no fear of issues being unresolved! I am extremely grateful for the assistance in setting up the backend and the quick problem-solving. They are also willing to brainstorm if there are any optimization methods. Thank you so much!
Dear LiFE RiCH 富川創造,
We are grateful to have you with us and it's our honor to serve you. Although we have received your wonderful review, we acknowledge that there are some points we need to improve in order to make our customers fully satisfied.
If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp.com. We are all looking forward to having a chance to support you further and get your satisfaction.
Best regards,
Hannah
BOGOS - Customer Support Team.
Very good and prompt customer support provided by the team around different scenarios .Thank you :)
Mina and Louis are very quick to respond and had the app setup and customized in less than 30 minutes. Highly recommended!
Great app, works well with other integrations and does anything you need for free gifting.
Mina from the support team was very quick and kind to help me solve my issues while setting up the app and the offer.
Highly recommended!
Really good app. Works pretty well. The customer support is amazing and helps with every single problem.
Amazing customer service! Daniel has been so patient and helpful getting me started and answering all of my questions.
You have a fantastic day, Five Love!
We sincerely appreciate your kind words. Daniel, as well as the rest of the team, are ecstatic that we could start helping you right away. Because of your invaluable support, we will undoubtedly work even harder to enhance both our app and our support team.
If you need any further assistance, don't hesitate to get in touch with us via live chat or email at support@secomapp.com. We always feel happy to be with you.
Wishing you luck for your future promotions!
Hannah
Free Gifts - Customer Support Team
This app is working fantastic and the support is great! Very fast and accurate.
I've used another free gift app before, and this one is better so far. Great!