Anmeldelser (1.918)
Afgræns
-
Efter bedømmelse
Go beyond the built in Shopify discounts.
Secomapp is an absolutely fantastic team with first class support.
This is not just an app, this is a partner you can count on for your shop.
Good day UJ Development,
You made our day with your trust in Free Gifts app and your awesome review! Our team are all happy to know that you are satisfied with our app and support team!
If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!
Best regards,
Trix
Free Gifts - Customer Support Team.
Great app and great support team. They have been very helpful with quick responses. Would recommend this app.
Hi Amanda Harrington London,
We are so grateful for your trust and satisfaction with Free Gifts app. It's always our honor to support you and to be with you in your business!
If you need any further support, please get back to us via live chat or email support@secomapp.com. We are always willing to give you a hand!
All the best,
Sam
Free Gifts - Customer Support Team.
I would definitely recommend it to a friend. The attention they give to your business is great and they want to make sure they set up everything correctly to your liking. It would be nice to have a chat service where we can work a little more quickly but overall I am very satisfied.
We urgently needed to set up this app for a pre-black friday deal that involved giving free gifts if a customer's order met a $ amount. Their support responded right away to help us set up in a timely manner and responded to all our questions quickly. The app worked great for the free gift deal which motivated customers to want to buy in order to get the gift. Great app and great support!
Used the app to create multiple bundles on my site. This was the only app that I found that had all the functionality I needed. I installed and deleted literally 7-8 apps before settling on this one. Its back-end interface maybe a little lacking, however, give it a chance and you will not regret it. Works smoothly and with a great customer service team to back you on any request. They cleared out all the "bugs" that came up during integration on our site within 2-3 days. HIGHLY recommend.
Yes, I like it, welldone, thank you, Peter was very responsive and solved my problems perfectly. Great job
Very helpful, the app workes better than others Hopefully, it provides an uplift................................................
Dear Kotanical,
We are so glad to hear that our app could make you satisfied! Thanks to your support, we would work tirelessly to improve our app and develop more features for our precious customers.
May you have any further questions, please feel free to contact us via live chat or email us at support@secomapp.com. We are always ready to support you!
Best regards,
Rio
Free Gifts - Customer Support Team.
I found it difficult to cancel this app and get in touch with customer support but after I complained with a 1 star rating they were attentive and helpful so upgrading from 1 to 3 stars.
Updated December 27, 2021
Hi Jasmine and Will,
I have sent another follow-up email to the ticket IDs: #113682 and #113686 but still haven't received your response yet. Could you help me check it and let me know your thought?
******
Updated December 24, 2021
Hi Jasmine and Will,
It's a pity that I haven't received your response. I have tried to contact you via 2 emails with ticket IDs: #113682 and #113686.
Could you help me check your mailbox and let me know your thought?
I look forward to your response!
******
Hi Jasmine and Will,
I'm really sorry for this unhappy experience!
I have sent you an email regarding the information of canceling the app's subscription with the ticket ID: #113682.
Could you help me check it and let me know your thought?
Mina was great at helping me get setup the app and getting everything completed, and ready to go in minutes. Would recommend this app and their customer service to anyone who is looking for the perfect BOGO app for Shopify!
great app, have multi interesting functions, it really does what it says it does and the customer service is on point !