BOGOS.io Free Gift Buy X Get Y
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I am an unfamiliar with coding and was intimidated to try this app, but found it to be well supported. When I had questions, they were answered promptly and thoroughly. I highly recommend this app for the set up , support and great user experience.
The app didn't work to my needs at first. But I reached out to Robert, and it was solved immediately. Turns out their development team needs to custom some code according to my theme to get it working perfectly. Kudos to Brian from development team too!
Dear Bind Singapore,
Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.
Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.
Best regards,
Trix
Free Gifts - Customer Support Team.
App does exactly what is is supposed to do. It seems very flexible and user friendly. Brian is excellent with his customer service. Very fast response and he gets things done. I do recommend!
Great service !! I recommend this app. Thanks to Anne for the incredible service!!!!!!!!!!!!!!!!!!!!!
Hello Marée Chandelles / Points de vente,
We are ecstatic and grateful for your compliments on our services! That note will undoubtedly aid us in our efforts to provide outstanding customer service!
Please contact us via LiveChat or email at support@secomapp.com if you have any questions.
Best to you,
Hannah
Free Gifts - Customer Support Team
I used this app to run a big promotion on our store. The app team, in particular Trix was very helpful in helping our developer configure the app to our store without without any additional charges. The app is well made, easy to use and I cannot recommend it enough!
Dear OverBoard UK,
Thank you so much for leaving us such an awesome review! Our team, especially Trix, will be really excited to read this. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers!
If you need further support, we will be waiting for you at live chat or support@secomapp.com. It's always our pleasure to assist you!
Best regards,
Alex
Free Gifts - Customer Support Team.
Customer support from 1 to 10 was a 10. Mina the person that was helping, solved an issue that I was having for 2 days in 10 minutes. I can't really ask for a better customer service than this. 5 Stars all the way!
I just tested the app today, it works very well. A good application and very responsive support I recommend.
Good day CyclMania!
We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!
Best regards,
Hannah
Free Gifts - Customer Support Team.
The app appears to be working as advertised. I wanted to change the styling of the message at the cart stage, and they graciously made the changes in the css liquid code file for me...and promptly! Great customer service.
Using this app to offer a piece of artwork of the customer's choice for every bag purchased. It is smooth and works well with my theme, Flow. There were a few issues, but Secomapp support quickly fixed things, even over the weekend.
I just started to use this app. The promotions are easy to set up and installation was fast. Thank you!