BOGOS.io Free Gift Buy X Get Y

The app itself is easy to use, understand and navigate thru so it fits my needs just fine.

But it is the customer support that is world-class. Mina in support helped me on a Saturday very quickly and even made suggestions that I myself missed that made the experience a whole lot better.

it took a little bit to get this working properly, (as we needed it) but it seem to be going good now.
support was delayed by time zones but helped us a lot.

This is my favourite free gifts app! I don't love that the install requires code changes in so many places of my theme, or that each time I click 'APPLY' it re-installs the gift code in a place that I don't want it installed, but other than that it is quite robust and reliable and makes it easy for my customers to opt into their gifts. Thanks.

Great app! It is a little confusing at first but David and Louis are always on the app's chat box to help resolve any issues immediately. Highly recommended!

GWP programs are crucial to any business. It's been a challenge finding a good app and although this one isn't the most user friendly, the support team is incredible. I can't say enough how supportive Robert is. He responds immediately and provides recommendations or resolves issues asap!

Works okay, kind of limited features and you need their tech support to help adjust the settings for things that should be built in and easy to adjust. However it might be the best current app of it's kind...

Responsive team that was helpful with any questions or concerns I had for our store.

Overall, I've had a good experience with this app. It does what it says, i.e. allows me to seamlessly implement freebies on my store. I do feel it can do with a UI upgrade to make it slightly more user friendly and aesthetic from a consumer POV. In terms of service, no complaints at all. The team has consistently been prompt, helpful and effective in resolving all my concerns on not one, but multiple occasions. Good stuff.

Easy to use and support from Brian is really fast and helpful! Would love to have more features but it's unachievable mostly due to Shopify's restrictions. I hope it'll be a little cheaper though!

The customer service for this app is brilliant. The customer service team are always available. They are friendly and extremely quick with response and help. The app itself is very good