BOGOS.io Free Gift Buy X Get Y , 1.769 anmeldelser
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The platform can be a little bit buggy, however, the customer service is amazing and help you fix things instantly! Can't fault the customer service - Brian & Robert have been great.
Hi Evidence Skincare,
Our team is all grateful to have you with us and it's always our pleasure to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.
If you need any assistance from us, please contact our team via live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!
Best regards,
Sam
Free Gifts - Customer Support Team.
This app is so amazing and wonderfull. It's real social proof that I recommend you to add quickly. It's fun.
While it didn't work out great for us to continue using long term, the app is useful and the support is great! After having issues and having support fix majority of it, we ended up with additional compatibility issues with our theme and 2-3 other app we were using so we had to get rid of this one but for most shops it should be fine!
这个小程序很麻烦, 很复杂 , 自己操作很久没弄成功 , 但是客服Trix 很好 ,很耐心 , 帮助我解决了问题 ,如果没有客服, 我可能就放弃使用这个插件了 0000000000000000000000
Dear JOYSTAR BIKE,
We are grateful to have you with us and it's our honor to serve you. Although we have received your wonderful review, we acknowledge that there are some points we need to improve in order to make our customers fully satisfied.
If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp.com. We are all looking forward to having a chance to support you further and get your satisfaction.
Best regards,
Rio
Free Gifts - Customer Support Team.
So far it seems to be the perfect solution for what I was looking for.
There were some initial issues that needed resolving but Louis Tong was extremely helpful and has helped resolve several issues, all within a few hours of contacting him.
I do think it's a bit overpriced though. With a price reduction this could be the perfect solution for many store owners.
The staff helped me install it. This was very useful and saved me a lot of time
Still an issue when offering gifts from a product category. Support is aware of it.
Otherwise great app.
I am rating it 4 star since I haven't explored all its features. I haven't even use it on actual or live promotion so I cannot leave enough feedback for now.
Thank you for your review! We are constantly working on improving our product and we value your feedback.
Staff super atencioso, prestável e rápido nas respostas. Do melhor suporte ao cliente que já tive! Em relação à App, podia ser mais completa e trabalhar melhor o design e a disposição dos produtos, ocultando os que se encontrem esgotados.
Hi SANJO,
Our team is always grateful to have you with us and it's always our pleasure to be with you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.
If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!
Best regards,
Sam
Free Gifts - Customer Support Team.
the app is still raw and need more refinement. But the team has been super supportive to help us. All problems were sorted out and fixed. Recommend!
Hi Amile,
We appreciate you taking the time to leave such a thoughtful comment! We will undoubtedly continue to strive to improve the features and experience for our devoted customers.
Please contact us via live chat or email at support@secomapp.com if you require any additional assistance. We are always ready to help. Our primary goal is to provide you with the best possible service!
Best wishes!
Luz
Free Gifts - Customer Support Team