Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 90 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 3 % af bedømmelserne er på 1 stjerner
Redigeret 5. september 2016

had a few hiccups.. but they were very quick at resolving the issues!
easy to use! thanks!

Simplifi Fabric
Canada
Cirka et år bruger appen
12. marts 2019

Great app! Super easy to use. The secomapp team handled the liquid installation for us, and they had it done within about 12 hours.

Hidrate Inc
USA
Cirka et år bruger appen
11. maj 2021

Amazing support! Their team has guided us throughout the whole installation process. There's quite a lot that has to be done through their support team though.

kanmultiple
Filippinerne
Cirka et år bruger appen
Secomapp svarede 12. maj 2021

Dear Kanmultiple,

We are grateful to have you with us and it's our honor to serve you. Although we have received your wonderful review, we acknowledge that there are some points we need to improve in order to make our customers fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you with your other stores, too!

Best regards,
Sam
Free Gifts - Customer Support Team.

30. juni 2021

This is my favourite free gifts app! I don't love that the install requires code changes in so many places of my theme, or that each time I click 'APPLY' it re-installs the gift code in a place that I don't want it installed, but other than that it is quite robust and reliable and makes it easy for my customers to opt into their gifts. Thanks.

Woohoo Body + Happy Skincare
Australien
Cirka et år bruger appen
Secomapp svarede 1. juli 2021

Dear Woohoo Body + Happy Skincare,

We are grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Sam
Free Gifts - Customer Support Team.

26. marts 2021

App is used mostly for gift with purchase promos and it works well. Customer support goes above and beyond to always help - Robert is always awesome.

NEST New York
USA
12 måneder bruger appen
Secomapp svarede 26. marts 2021

Dear NEST New York,

We are grateful to have you with us and it's our honor to serve you. Although we have received your wonderful review, we acknowledge that there are some points we need to improve in order to make our customers fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are always ready to support you!

Best regards,
Trix
Free Gifts - Customer Support Team.

21. november 2022

Great app! It is a little confusing at first but David and Louis are always on the app's chat box to help resolve any issues immediately. Highly recommended!

ANÈIRA Jewellery
Storbritannien
12 måneder bruger appen
Secomapp svarede 22. november 2022

Good day ANÈIRA Jewellery,

Thank you so much for your nice and thoughtful words on the Free Gifts app. For us, it means a lot, and we'll do all we can to enhance the service for our long-term clients.

If you still have questions, feel free to reach out to us at support@secomapp.com or via live chat. We're always happy to help out if you need it!

Best regards,
Hannah
Free Gifts - Customer Support Team.

Redigeret 20. februar 2021

GWP programs are crucial to any business. It's been a challenge finding a good app and although this one isn't the most user friendly, the support team is incredible. I can't say enough how supportive Robert is. He responds immediately and provides recommendations or resolves issues asap!

SLMD Skincare by Sandra Lee, M.D. - Dr. Pimple Popper
USA
11 måneder bruger appen
Secomapp svarede 11. marts 2021

Thank you for leaving us a review! Robert will definitely be very happy to read your review!

14. oktober 2017

Works okay, kind of limited features and you need their tech support to help adjust the settings for things that should be built in and easy to adjust. However it might be the best current app of it's kind...

Eflow Nutrition
USA
11 måneder bruger appen
28. oktober 2016

Responsive team that was helpful with any questions or concerns I had for our store.

Titika Active Wear
Canada
11 måneder bruger appen
27. november 2018

Easy to use and support from Brian is really fast and helpful! Would love to have more features but it's unachievable mostly due to Shopify's restrictions. I hope it'll be a little cheaper though!

CherryAffairs Singapore
Singapore
11 måneder bruger appen