BOGOS.io Free Gift Buy X Get Y , 1.594 anmeldelser
App works well and the customer service is amazing. Super responsive and eager to help. They went above and beyond what I thought they would do
Have a nice day, Knesko!
We at BOGOS are grateful for the lovely words you just left :)
This evaluation will be extremely beneficial to us as we strive for optimal customer service!
If you have any questions, please contact us via Live Chat or email at email@example.com.
Looking forward to assisting you!
BOGOS - Customer Support Team.
Ellie & Brian have helped me solve a lot of issues today and very efficiently. I really appreciate their help!
Good day to you The Daily Grace Co.,
Our entire team really appreciates you for taking the time to provide such a nice feedback! We will definitely keep working harder to improve the features and experience for our loyal customers.
If you require any more assistance, please contact us by live chat or email at firstname.lastname@example.org. We are always willing to assist. Our number one objective is to provide you with the finest service possible!
All the best!
Free Gifts - Customer Support Team
This is a great app that gets the job done! We especially love their customer service, very quick and attentive.
it took a little bit to get this working properly, (as we needed it) but it seem to be going good now.
support was delayed by time zones but helped us a lot.
Brian and the Secomapp team are great and easy to work with. The application has been able to accomplish all my needs from free items to buy x get y for free. Highly recommended.
Brilliant App. Fits the bill perfectly when wanting to add 'Buy X and get Y free' functionality into the website.
Kudos to the customer care staff and developers as well for swift work. Very happy with the choice :)
We use this app for weekly free gifts on purchases over a certain amount. It works well and we are able to schedule the free gifts ahead of time. There have been a couple instances where the app seemed to glitch and not provide the free gift but customer support usually responds within 24 hours.
A good functional app overall, however when the app is being updated or there is slight changes with our website, the app doesn't always comply and needs further investigation. Overall a solid app.
Secomapp's Free Gifts app is a fantastic concept with almost perfect execution. I've been using their app for well over a year now and have seen it evolve. The team is always responsive when it comes to customer service. The app is very flexible and allows for a lot of creativity with promotions. My only 2 gripes are when a customer meets the criteria for a free gift, it can sometimes take a few extra seconds for the gifts to load in the shopping cart, which, from a UX standpoint results in the occasional customer complaint. Also, if I'm offering free gifts on two separate products, it gets confusing as to what the customer is getting and why. All in all, I'm happy!
App works as advertised and the customer and technical support has been excellent. Only giving 4 stars because the default styling of the gift widget is pretty ugly and I had to do a fair amount of css to make it look acceptable, however it is nice that the style is customizable if you know CSS. Also, if you add a new product to your store that you want to qualify for triggering an offer, the app doesn't auto sync it.