Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 90 % af bedømmelserne er på 5 stjerner
  • 6 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 3 % af bedømmelserne er på 1 stjerner
10. juli 2023

App works well and the customer service is amazing. Super responsive and eager to help. They went above and beyond what I thought they would do

Knesko
USA
25 dage bruger appen
Secomapp svarede 14. august 2023

Have a nice day, Knesko!

We at BOGOS are grateful for the lovely words you just left :)
This evaluation will be extremely beneficial to us as we strive for optimal customer service!

If you have any questions, please contact us via Live Chat or email at support@secomapp.com.

Looking forward to assisting you!
Hannah
BOGOS - Customer Support Team.

18. november 2022

Ellie & Brian have helped me solve a lot of issues today and very efficiently. I really appreciate their help!

The Daily Grace Co.
USA
Mere end 7 år bruger appen
Secomapp svarede 21. november 2022

Good day to you The Daily Grace Co.,

Our entire team really appreciates you for taking the time to provide such a nice feedback! We will definitely keep working harder to improve the features and experience for our loyal customers.

If you require any more assistance, please contact us by live chat or email at support@secomapp.com. We are always willing to assist. Our number one objective is to provide you with the finest service possible!

All the best!
Hannah
Free Gifts - Customer Support Team

24. december 2018

This is a great app that gets the job done! We especially love their customer service, very quick and attentive.

NuFACE
USA
Mere end 5 år bruger appen
26. oktober 2016

it took a little bit to get this working properly, (as we needed it) but it seem to be going good now.
support was delayed by time zones but helped us a lot.

Petland 2
Canada
Mere end 5 år bruger appen
Redigeret 12. oktober 2018

Brian and the Secomapp team are great and easy to work with. The application has been able to accomplish all my needs from free items to buy x get y for free. Highly recommended.

Modernica Inc
USA
Mere end 5 år bruger appen
16. december 2015

Brilliant App. Fits the bill perfectly when wanting to add 'Buy X and get Y free' functionality into the website.

Kudos to the customer care staff and developers as well for swift work. Very happy with the choice :)

Tzikal Beauty Group Inc
USA
Mere end 4 år bruger appen
13. juli 2015

We use this app for weekly free gifts on purchases over a certain amount. It works well and we are able to schedule the free gifts ahead of time. There have been a couple instances where the app seemed to glitch and not provide the free gift but customer support usually responds within 24 hours.

Dermahut
USA
Cirka 4 år bruger appen
31. oktober 2016

A good functional app overall, however when the app is being updated or there is slight changes with our website, the app doesn't always comply and needs further investigation. Overall a solid app.

Sulis And Thermae 2
Storbritannien
Næsten 4 år bruger appen
4. maj 2017

Secomapp's Free Gifts app is a fantastic concept with almost perfect execution. I've been using their app for well over a year now and have seen it evolve. The team is always responsive when it comes to customer service. The app is very flexible and allows for a lot of creativity with promotions. My only 2 gripes are when a customer meets the criteria for a free gift, it can sometimes take a few extra seconds for the gifts to load in the shopping cart, which, from a UX standpoint results in the occasional customer complaint. Also, if I'm offering free gifts on two separate products, it gets confusing as to what the customer is getting and why. All in all, I'm happy!

Bodyhealth Com
USA
Mere end 3 år bruger appen
18. december 2018

App works as advertised and the customer and technical support has been excellent. Only giving 4 stars because the default styling of the gift widget is pretty ugly and I had to do a fair amount of css to make it look acceptable, however it is nice that the style is customizable if you know CSS. Also, if you add a new product to your store that you want to qualify for triggering an offer, the app doesn't auto sync it.

Paskho
USA
Cirka 3 år bruger appen