Reseñas (1.915)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 91% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
10 de agosto de 2021

customer service (Trix) is really helpful and professional and solved my query easily and professionally

Veinz
Emiratos Árabes Unidos
10 meses usando la aplicación
Secomapp respondió 12 de agosto de 2021

Hi Veinz,

Thank you so much for leaving so awesome a review! Trix would be happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Martin
Free Gifts - Customer Support Team.

Fecha de modificación: 17 de marzo de 2023

App works pretty good! We tested a lot of stuff before and it always was a pain. Since we have BOGOS we run minor promotions all the time. Like: get a free Towel, if you buy for more than 40€. Best of all is the support team. It might be, that you need to reconfigure some code on your theme. But this is no problem at all. The team is super responsive and helps you solve any kind of problem.

Mabyen Baby
Alemania
10 meses usando la aplicación
Secomapp respondió 22 de marzo de 2023

Dear Mabyen Baby,

We can't express in words how grateful we are to have a chance to support a patient and warm-hearted customer like you! Our team will work tirelessly to develop new features and improve our support quality so you can have even better experience with your gift promotions!

Don't hesitate to drop us a message via live chat or email address support@secomapp.com. We are always willing to assist you!

Cheers,
Hannah
BOGOS - Customer Support Team.

22 de marzo de 2018

Very helpful support and quick too. Thank you so much.

Fox Moon
Reino Unido
9 meses usando la aplicación
11 de mayo de 2019

The only app of its kind, it enables creative ways of creating unique offers that are directly related to the value that the customer perceives. It's fast and reliable, even when having several configurations active. Highly recommended!

Naturēa
México
9 meses usando la aplicación
Fecha de modificación: 26 de septiembre de 2018

We do consistent giveaways to increase the perceived value to our customers which is crucial to our business. We have tried multiple apps that promised to do what they said they could but always ran into one issue or limitations and could never find a clear solution. We finally came across the Free Gifts app by Secomapp and the app works perfect not to mention the unbelievable customer service that helped us through every step of the way. We would highly suggest anyone that is looking for a free gift option to give this one a try!!!

Dedicated Brand USA, LLC
Estados Unidos
9 meses usando la aplicación
19 de julio de 2021

I really like this app very much! Trix, Louis, and the rest of the team have been really helpful and responsive to our queries and request. I would really recommend it to anyone out there if you're looking for a free gift app, this would be the best app option out there. Thank you team!

Bottoms Lab AU
Singapur
9 meses usando la aplicación
Secomapp respondió 20 de julio de 2021

Dear Bottoms Lab AU,

Thank you so much for leaving us such awesome review! Our team, especially Trix and Louis, will be really excited to read this. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers!

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. We are always willing to give you a hand!

Best regards,
Cameron
Free Gifts - Customer Support Team.

Fecha de modificación: 30 de agosto de 2021

Trix is a really helpful customer service guide! She is quick to respond and very helpful for different queries. The app is also really helpful as it serves different options for us to give free gifts to our customers!

Bottomslab Global
Singapur
9 meses usando la aplicación
Secomapp respondió 1 de septiembre de 2021

Hi Bottomslab Global,

Thank you so much for leaving so awesome a review! Trix would be happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Rio
Free Gifts - Customer Support Team.

11 de abril de 2019

Very useful app for increasing sales and promotions. Does exactly what it claims to do. The support team was very helpful.

BigHaat.com
India
9 meses usando la aplicación
Fecha de modificación: 26 de junio de 2019

We are using this app to offer a free gift (comprised of x8 variants) to our customers.

The app works nicely, the quick support and installs from Louis @ Secom have been brilliant.

spicegirls-australia
Reino Unido
9 meses usando la aplicación
21 de mayo de 2021

Good support from Robert! App is also excellent! Great value for our shop and for our customers. Great support from Robert! App is also excellent! Great value for our shop and for our customers.

Cancam
Noruega
9 meses usando la aplicación
Secomapp respondió 21 de mayo de 2021

Hi Cancam,

I can't express in words how grateful we are to have a chance to support a warm-hearted customer like you! Robert will definitely be happy to hear that. Our team will work tirelessly to develop new features and improve our support.

Don't hesitate to drop us a message via live chat or email address support@secomapp.com. We are always willing to assist you!

Cheers,
Sam
Free Gifts - Customer Support Team.