BOGOS.io Free Gift Buy X Get Y
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I used this app to create a spend XX$ > get a free product promo. It was simple and worked well, but my site is connected to an instore POS that provides inventory data and that created a conflict with the app, telling customers we were out of stock of the free gift. Anne helped me sort it out very quickly, and reset the app so it won't happen in future promotions. Really impressed with service.
Good day Nzo Active,
You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that we could support and satisfy you!
If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always happy to assist you!
Best regards,
Sam
Free Gifts - Customer Support Team.
This app has been really helpful in offering samples at checkout to our customers, thus improving customer experience and conversion. The team are always super helpful and quick with any questions and queries that pop up.
Hello Bondi Sands Europe,
We at Free Gifts appreciate the kind compliments you just left :D
This review will be immensely helpful to us as we seek to provide the best possible customer service!
Please contact us via Live Chat or email at support@secomapp.com if you have any questions.
I eagerly await the opportunity to serve you!
Blake
Free Gifts - Customer Support Team
This app is simple and easy to use. This works well for BOGOs and free items. Set up is user friendly.
Thank you very much, boscia!
We were thrilled to get such positive comments like yours!
Thanks to your feedback, we are now even more motivated to improve our services in the next days :D
Please get in touch with us via Live Chat or email at support@secomapp.com if you need assistance.
Enjoy your wonderful day!
Hannah
BOGOS - Customer Support Team.
Great app! Had some issues when starting but the customer service team resolved all my issues with getting our setup correctly working on our website.
Thanks for your wonderful review! We are glad to know that you're happy with our app because customers' satisfaction is always our first priority.
AMAZING SERVICE - AMAZING APP!
Don't even bother with "other one". It doesn't even compare to this one! I know, I tried both.
What I love about this app: Super easy to use, amazing customer service, a few custom promos preset for me to start using right away once code was installed, nice pop up for the choose your gift. Decreased abandoned cart rate immediately.
What I don't love: I would have loved to use it right out of the box. But, really it wasn't that big a deal. Having them set it up was great - no hassle and super quick service. Plus it's a big perk of a few custom promos with my products set up to either edit or start using right away. In the end, I spent less time on set up with this one over the the other.
I downloaded two different Free Gift apps. This one and another. To be honest, I started right away with the other one as this one had a bunch of code, and I was a bit intimidated by all the steps, so I thought I'd try the other first as it appeared to work right away - no code necessary. HOWEVER it was a bit lacking on options and wasn't impressed with the look. So, decided to give this one a try. I opted to have them install the code - to be safe. I emailed my request at around 10:30pm EST and by the morning I had an email that it was installed. That AND they set up a few promos for me! Which was amazing as I now had a few templates. I was not expecting that. Talk about going above and beyond! Truly impressed. Cost wise...this one is a bit higher than the other. However the look and feel is far superior, as well as there is a bit more I can do with this one over the other. After testing both, I'm getting a better checkout rate with Secomapp than "the other one" . Great job and special thanks to Brian Lee for the set up and great communication!
Used the app to create a buy one get one free offer. When I had a small glitch the support team (especially Trix) were very quick to resolve the issue.
Dear Spacemasks,
You really made our day with your kind words! Our team, especially Trix, will be really excited to read this. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers!
If you need further support, we will always be waiting for you at live chat or support@secomapp.com. It's always our pleasure to assist you!
Best regards,
Alex
Free Gifts - Customer Support Team.
David and Lily both were extremely helpful in getting ourFree Gift offers on cart up and running after experiencing several technical issues. Appreciate the quick response and resolution!
Good day to you Chews Life,
We can't express by words how grateful we are to have a chance to support your business! David and Ellie are really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.
You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!
All the best,
Hannah
Free Gifts - Customer Support Team.
The customer service exhibits friendliness and responsiveness, and the application is user-friendly.
Good day to you Clinelle,
Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team.
If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!
Best regards,
Alex
Free Gifts - Customer Support Team.
The support team is always there to help and quick to respond. The chat feature is the best one I have worked with!
Good day to you BabeLash,
We can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.
You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!
All the best,
Sam
Free Gifts - Customer Support Team.
Very helpful app with very helpful staff. With this app, we're able to create many more offers with complex mechanics.
Hi Arch Angel Shoes,
This is Free Gifts Customer Support Team. Thank you very much for your kind words on the Free Gifts app, as well as your useful input. Your support means everything to us, and it will motivate the Free Gifts Team to work even harder to expand the features for our loyal clients.
If you have any more questions, please contact us by live chat or email at support@secomapp.com. We are always willing to help!
Best wishes,
Kenny
Free Gifts - Customer Service Team