Reseñas (1.889)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 91% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
17 de abril de 2017

Great App even better customer service

Bariatric Lifestyle Diet
Estados Unidos
10 meses usando la aplicación
13 de diciembre de 2022

Easy to setup and superb customer support. Anne is very helpful and responded quickly. Highly recommended!

Kira Kiras
Australia
10 meses usando la aplicación
Secomapp respondió 28 de diciembre de 2022

Hi Kira Kiras,

Thank you so much for your awesome review! Anne would be excited when reading this. Thanks to your trust in our Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business.

We are just one message away via live chat or email address support@secomapp.com. Your satisfaction is always our pride and joy!

Best regards,
Hannah
Free Gifts - Customer Support Team.

13 de diciembre de 2017

Great app for free gifts. simple and easy, and good support

Beautyitis
Estados Unidos
10 meses usando la aplicación
16 de marzo de 2023

This app answers all of our problems regarding the campaign and promos. It is easy to manage and the customer service is so professional.

Drinkies PH
Filipinas
10 meses usando la aplicación
Secomapp respondió 22 de marzo de 2023

Dear Drinkies PH,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our BOGOS app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Hannah
BOGOS - Customer Support Team.

13 de marzo de 2018

Perfect and very quick support. The app works fantastic.

Certgate
Alemania
10 meses usando la aplicación
Fecha de modificación: 2 de enero de 2019

Very good app.
We did some beautiful customisations, here you can check the result for the "BUY 2 GET 1 FREE" offer ! www.cachecam.fr
Nice support, quick answers!

Update : Was a very nice experience, good and reactive support !

Cache Cam
Francia
10 meses usando la aplicación
21 de noviembre de 2022

App is very good and easy to use for adding free gifts.The best customer support!
David and Robert were very helpful!

IJDI.NET
Estados Unidos
10 meses usando la aplicación
Secomapp respondió 22 de noviembre de 2022

Good day to you IJDI.NET,

You made our day with your trust in Free Gifts app and your awesome review! Our team, especially David and Robert, is all happy to know that we could support and satisfy you!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always happy to assist you!

Best regards,
Hannah
Free Gifts - Customer Support Team.

4 de julio de 2022

App was great, does what it claims to do. Very user-friendly. Attended by David, his chat support was responsive and solve my issue within a short amount of time.

escentials.com.my
Malasia
10 meses usando la aplicación
Secomapp respondió 10 de julio de 2022

Greetings, escentials.com.my,

We here at Free Gifts love the great vibes you're sending our way:D
David is ecstatic to learn that you are pleased with their assistance!
Our staff will continue to strive for greater excellence in order to improve our service!

Please contact us by Livechat or email at support@secomapp.com if you require assistance.

We're thrilled to have you among us!
Steven
Free Gifts - Customer Support Team

18 de abril de 2023

This app & development team are amazing! Here is why....

1. Increased my AOV significantly
2. So easy for anyone to install and setup
3. Best customer service! I had a few modifications to the design and they made the changes so quickly, literally within the hour of being requested.

You will not be disappointed. I tried several other apps and never could get them to work properly. This one is top notch!

Hunny Prints®
Estados Unidos
10 meses usando la aplicación
Secomapp respondió 24 de abril de 2023

Good day Hunny Prints®!

We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Hannah
BOGOS - Customer Support Team.

Fecha de modificación: 24 de noviembre de 2022

I had a great experience with Brian, Anne and David. They all helped me customise my theme for the free gift promotion for our Black Friday Sale. I am super happy with their quick service! David in particular has helped us with a lot of our promotion offerings during the Black Friday Sale. Everything I thought that was not possible, David made it possible for our store to run multiple promotions at the same time. I highly recommend this app!

Unicorn Superfoods
Australia
10 meses usando la aplicación
Secomapp respondió 17 de noviembre de 2022

Good day to you Unicorn Superfoods,

Thanks a ton for your wonderful feedback! Our team, especially Brian and Anne, is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Hannah
Free Gifts - Customer Support Team.