Reseñas (1.885)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 91% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
8 de marzo de 2022

Really useful app for free gifts and has the best customer service out of any app we have used. Cannot rate it highly enough

WellEasy
Reino Unido
6 meses usando la aplicación
Secomapp respondió 11 de marzo de 2022

Good day, WellEasy!

Thank you so much for your thoughtful and kind comments about the Free Gifts app. It means a lot to us, and we'll do everything we can to make our long-term clients' experience better.

Please contact us at support@secomapp.com or via live chat if you have any more queries. If you need assistance, we're always glad to help!

Best wishes,
Angie
Free Gifts - Customer Support Team.

2 de agosto de 2019

This app is really fun and adds a lot to my store. I had some issues and the developers were quick to solve them. Offering gifts to your customers makes them feel appreciated and might just bring them back again and again. I would highly recommend this app!

The Glacier Co
Estados Unidos
6 meses usando la aplicación
15 de julio de 2022

Amazing app, working seamlessly and does exactly what it is supposed to do, also the support team is great and very helpful.

Fiery Cosmetix
Israel
6 meses usando la aplicación
Secomapp respondió 19 de julio de 2022

Thank you kindly, Fiery Cosmetix!

We were ecstatic to hear such good feedback!
We now have even more drive to improve our services in the next days as a result of your efforts:D

If you need help, please contact us by Live Chat or by email at support@secomapp.com.

Have a fantastic day!
Shannon
Free Gifts - Customer Service Team

26 de abril de 2022

This app has been really helpful in offering samples at checkout to our customers, thus improving customer experience and conversion. The team are always super helpful and quick with any questions and queries that pop up.

Bondi Sands Europe
Reino Unido
6 meses usando la aplicación
Secomapp respondió 26 de abril de 2022

Hello Bondi Sands Europe,

We at Free Gifts appreciate the kind compliments you just left :D
This review will be immensely helpful to us as we seek to provide the best possible customer service!

Please contact us via Live Chat or email at support@secomapp.com if you have any questions.

I eagerly await the opportunity to serve you!
Blake
Free Gifts - Customer Support Team

4 de abril de 2023

Very good and effective app. Thanks to the customer service staff for their patience in explaining and adjusting

4FunGift
China
6 meses usando la aplicación
Secomapp respondió 7 de abril de 2023

Hello 4FunGift,

Thank you so much for taking the time to write such a kind review! Thanks to your useful feedback, our development team is inspired to keep improving the software!

If you require any additional assistance, please contact us by live chat or email at support@secomapp.com. We're always willing to assist. Our first priority is always to provide you with the best possible service!

We wish you the very best!
Hannah
BOGOS - Customer Support Team

16 de abril de 2020

Very good Support! Fast and helpful. Thank you so much! We love to use your App in our Webshop undgretel.com :)

UND GRETEL | 100% natural make-up
Alemania
6 meses usando la aplicación
18 de febrero de 2022

Really great help to our store! Easy to use, and this app has the BEST customer service team, very impressive, I recommend every store that needs a free gift feature to install this one without hesitation.

Leya Doll
RAE de Hong Kong (China)
6 meses usando la aplicación
Secomapp respondió 27 de febrero de 2022

Hello, Leya Doll!

Thank you very much for your kind and considerate thoughts on the Free Gifts app. It means a lot to us, and we'll do everything we can to improve the service for our long-term customers.

If you have any further questions, please contact us at support@secomapp.com or via live chat. We're always willing to lend a hand if you require it!

Best of wishes,
Morgan
Free Gifts - Customer Support Team.

17 de enero de 2020

Loved this app. Best customer support ever. Super fast install and great service! Plus app helped me run promos that I wanted to and boosted sales. Love it.

Modnique
Estados Unidos
6 meses usando la aplicación
23 de febrero de 2019

Really good app for improving sales. Does require some liquid integration but the team will code it into your site in less that 24 hours for free (which is unheard of!) Thanks Lea for your help :-)

Pretty Suds
Reino Unido
6 meses usando la aplicación
13 de abril de 2021

Fantastic customer service, by far the best one ever. I just signed up tonight, so I don't know much about the app yet, but I will leave another review on the app after awhile. Again, thanks for the best customer service.

Blaüve
Estados Unidos
6 meses usando la aplicación
Secomapp respondió 13 de abril de 2021

Good day Blauve,

We are so glad to hear that our customer services could make you satisfied! Thanks to your support, we would work tirelessly to improve our app and develop more features for our precious customers.

May you have any further questions, please feel free to contact us via live chat or email us at support@secomapp.com. We are always ready to support you!

Best regards,
Trix
Free Gifts - Customer Support Team.