Calificación general
4,9
Recuentos por nivel de calificación
  • El 91% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
25 de julio de 2021

I have 8 hours with this app and already had 4 big sales using a buy 3 get 1 free strategy. Amazing support! They modified the app to combine beautifully with my theme and it looks gorgeous. Great app, don't hesitate to contact support.

Corazón de Taxco
México
4 meses usando la aplicación
Secomapp respondió 26 de julio de 2021

Dear Corazón de Taxco,

We are so grateful for your trust and satisfaction with Free Gifts app. It's always our honor to support you and to be with you in your business! All of our team are also excited to support you, your wonderful feedback is our motivation to work harder everyday!

If you need any further support, please get back to us via live chat or email support@secomapp.com. We are always willing to give you a hand!

Best regards,
Cameron
Free Gifts - Customer Support Team

20 de marzo de 2018

The support team is really helpful with my issue and they help me resolve it pretty quickly.

Vanity Planet
Estados Unidos
4 meses usando la aplicación
10 de julio de 2018

Very good app and support team!!

Angelskidstore
Emiratos Árabes Unidos
4 meses usando la aplicación
30 de diciembre de 2018

I used this application for gift item in my shop
I get good support from them
I hope i can get more promotion feature in the future

The Factory Furniture
Arabia Saudí
4 meses usando la aplicación
Fecha de modificación: 11 de mayo de 2021

The customer service is helpful in giving details to guide through the app. Very attentive and even off-work hours will be following up.

sttoke.com
Singapur
4 meses usando la aplicación
Secomapp respondió 12 de mayo de 2021

Hi sttoke.com,

We are so grateful to accompany you in your business! Our support team are all excited to receive your your awesome review! It really motivated us to develop new features and provide better support to our customers!

May you have any other request, we are waiting to give you a hand on live chat and email address support@secomapp.com. Your satisfaction is always our joy and pride!

All the best,
Sam
Free Gifts - Customer Support Team.

30 de julio de 2023

Amazing and efficient service! Actioned everything I requested immediately. This is a useful app to get around the limitations of Shopify's 'buy x get y' discount.

Xtend Outdoors
Australia
3 meses usando la aplicación
Secomapp respondió 14 de agosto de 2023

Hello Xtend Outdoors,

Thank you for taking the time to write such a great response! We will surely continue to endeavor to improve our loyal clients' features and experience.

If you require any extra assistance, please contact us by live chat or email at support@secomapp.com. We are always willing to assist. Our number one priority is to offer you the best service possible!

Best regards!
Hannah
BOGOS - Customer Support Team

29 de agosto de 2023

We have a pretty custom checkout drawer so I was worried this app wouldn't work properly, but it was exactly what we needed! We wanted a cart threshold to be hit and then an auto-free gift to be added, and the app was able to set that up perfectly. I had some minor tweaks that I needed for the cart language so I reached out to Mina from Support who helped me pass on the message to their dev team Alex who solved it within 30 minutes. A great experience overall!

Anyday
Estados Unidos
Alrededor de 1 mes usando la aplicación
8 de agosto de 2021

This is a really great app!!! I love all the free gift options/settings and Robert was awesome for mostly setting all this up for me. I first installed and then deleted this because I could not make it work-but I'm sooooo glad I gave it another chance and let them do the setup.

Affirm The Word
Estados Unidos
4 meses usando la aplicación
Secomapp respondió 10 de agosto de 2021

Dear Affirm The Word,

Our team is so grateful to have a second chance to have you with us and we can't be any happier to have satisfied you with our app and services! Robert would be extremely happy to read your feedback. Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Martin
Free Gifts - Customer Support Team.

23 de agosto de 2019

Great app. Perfect for creating more sales. One bug I have about it is that if there were a possible way to edit or change the font or background displayed on the page of the offers shown. Overall pretty good.

THE SNACC BAR
Emiratos Árabes Unidos
4 meses usando la aplicación
27 de abril de 2018

Very versatile app. Good technical support too.

Scoothq
Reino Unido
4 meses usando la aplicación