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Great support! Was able to fix the issues stated. Very patient customer service as well. I recommend this app to the ones always giving freebies :)
Good day to you, Ausnew Home Care!
We can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.
You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!
All the best,
Sam
Free Gifts - Customer Support Team.
This app and team behind the app are amazing! The functionality I wanted was available in the previous version of the app, so after I mentioned the request they went in and built it out for me within the week! I now use this app to give away free gifts for both standard purchases and a special gift for people who sign up for a subscription through our third party subscription service. It's super simple and easy to use. I would highly recommend!
Hi BuzzFit,
Thanks million to you for your trust and patience to us! We believe that your suggestion to bring back a feature in our app is gold and other customers can also find it easier to make our app work with subscription products.
Should you need our support, please feel free to drop us a message on live chat or email support@secomapp.com. We are always willing to give you a hand!
Cheers,
Robert
Free Gifts - Customer Support Team.
The support is super fast and super-efficient. This is my 2nd time installing this app. I couldn't find any other free gift app that can match this app's features.
Dear Online Innersejuk Store,
Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.
Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.
Best regards,
Trix
Free Gifts - Customer Support Team.
Équipe réactive et qui propose des solutions afin d'accélérer notre business. Professionnalisme assuré Merci !
Easy to use. Kind support. Quick response.
I had problem to set what I wanted, but could easily solve problem by customer support in a day.
Good day to you Puremer Japan,
Our entire team really appreciate you for taking the time to provide such a nice feedback! We will definitely keep working harder to improve the features and experience for our loyal customers.
If you require any more assistance, please contact us by live chat or email at support@secomapp.com. We are always willing to assist. Our number one objective is to provide you with the finest service possible!
All the best!
Hannah
BOGOS - Customer Support Team
I just began using the app, but so far so good. It has done everything we have needed in a very easy and intuitive way.
Customer support for liquid modification was installed fast and efficiently.
Thank you Secomapp
Cool app, which offers many features. I have already sent an email campaign with the links for a free gift, and the response was very promising, so that I will continue with promotions. However, the app is very robust, and you need to be a tech guy. I think I am kind of, but it was still too much. Fortunately, Peter from Secomapp tech support was fantastic and very helpful. He installed the app quickly and also created some test campaigns that I did not have any problems to make my own. Thanks for that!
Super useful app! We have used it for several email campaigns, which were very profitable. It is tricky to install the app, though, but Peter from support was great, he helped us a lot and ensured that everything went smoothly. I would give 4 stars due to the tricky installation, but one star goes to Peter and his support.
Cool app, handy for email campaigns. The only negative thing is the installation. It's a bit confusing, but Peter on support helped me a lot and did all the hard work. Thanks!
nice app with many features, I installed it for my 3 stores and all working well. Support really helpful and very friendly, don't forget to request them to install code for your themes whenever you change to new one.