Reseñas (1.901)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 91% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
23 de noviembre de 2022

The team running this app are AMAZING. I needed a last minute solution for some Black Friday promos and they got us up and running last minute and super speedy. The app is super clean in cart and works great. THANK YOU TEAM!

ohne
Reino Unido
7 meses usando la aplicación
Secomapp respondió 1 de diciembre de 2022

Greetings ohne,

Thank you so much for your considerate remarks regarding our assistance.
Your encouraging comments have boosted our confidence, and we'll use them to enhance our services!

Please get in touch with us by Live Chat or email at support@secomapp.com if you have any questions.

We are eager to help you once more!
Hannah
Free Gifts - Customer Support Team

13 de noviembre de 2016

Great app and great support! Up and running in no time. Thanks guys!

Wovii
Australia
7 meses usando la aplicación
1 de agosto de 2017

Excellent customers service, fast

Namastay Wild
Estados Unidos
7 meses usando la aplicación
1 de octubre de 2021

I love how easy-to-use and reliable this app is. The support team are great and very responsive. The app provides a neat solution to quite complex problems that are notoriously hard to solve natively in Shopify

DID Electrical
Irlanda
7 meses usando la aplicación
Secomapp respondió 2 de octubre de 2021

Good day to you DID electrical,

Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team.

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!

Best regards,
Sam
Free Gifts - Customer Support Team.

24 de marzo de 2021

Great app but the support team is even better. Robert, Louis and the rest of the team are always on hand to resolve issues very quickly.

AesthetiCare Professional Zone
Reino Unido
6 meses usando la aplicación
Secomapp respondió 24 de marzo de 2021

Hi AesthetiCare Professional Zone,

We are so grateful for your trust in our Free Gifts app and even more for your kindness. Robert and Louis would definitely be happy to read your review. It's our honor to support you and be with you in your thriving business.

If you need any further support, please don't hesitate to contact us via our livechat or email us at support@secomapp.com

All the best,
Trix
Free Gifts - Customer Support Team.

18 de noviembre de 2021

I had a small customization request and Trix was super responsive and helpful and Brian was very quick to implement the changes. The best customer support I've seen in a long time!

Cambridge Mask US
Reino Unido
6 meses usando la aplicación
Secomapp respondió 18 de noviembre de 2021

Good day Cambridge Mask US,

You made our day with your trust in Free Gifts app and your awesome review! Brian and Trix would be happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Richard
Free Gifts - Customer Support Team.

Fecha de modificación: 3 de febrero de 2017

This is a great app to alert customers about free gift opportunities. the support is fast and great. I am happy I found this app. Thank you for the great work and support!
Tina.

Tkskin
Australia
6 meses usando la aplicación
28 de marzo de 2022

Amazing support! Ellie was patient and kind enough with me to explain me everything I needed! Great job, guys! Keep it up!

risingsunshine
Rumanía
6 meses usando la aplicación
Secomapp respondió 29 de marzo de 2022

Greetings risingsunshine!

Ellie and our entire team thank you for those awesome compliments! Our team will certainly try to improve our services day by day and with kindness from merchants like yours, we are more and more motivated to do better!

Let us know on Live Chat or email support@secomapp.com when you need us!

We will be there for you :D
Dave
Customer Support Team - Free Gifts

23 de julio de 2021

This app works perfectly and the team is super reactive and always there to help. Thank you Trix and Louis !

boutique-test-dify
Francia
6 meses usando la aplicación
Secomapp respondió 26 de julio de 2021

Good day to you boutique-test-dify!

Thanks a ton for your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us, especially Trix and Louis, to work harder to improve our app and our support team.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Cameron
Free Gifts - Customer Support Team.

15 de abril de 2022

Works with discount codes on top of the gift offer! Great up, fast support, they can do custom code if you need to.

Luxury Confidence
Italia
6 meses usando la aplicación
Secomapp respondió 18 de abril de 2022

Hi Luxury Confidence,

Thank you so much for your kind words about our help:D
Your positive feedback has given us a huge boost in confidence, and we'll use it to improve our services!

Please let us know if you require any assistance, as we will be available via Live Chat and email at support@secomapp.com!

We look forward to assisting you once more!

Best wishes,
Anne
Free Gifts - Customer Support team