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Super easy to set up and GREAT customer support! David and Louis helped me a lot. Only wish I had found this app earlier. lol
Good day to you Kyoku Knives,
We can't express by words how grateful we are to have a chance to support your business! David and Louis are really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.
Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!
All the best,
Hannah
Free Gifts - Customer Support Team.
After the update the app is much easier to use. There are still issues sometimes- we've had issues with products being available after the offer expires and a few other things, but tech support (shoutout to Mina) is usually pretty quick and gets issues resolved.
Hey there, just want to inform you that most of your above complaints have been rectified. When you need further assistance, always feel free to reach us at support@secomapp.com
great customer service
thank you for the app which is really useful and friendly user
support is really reactive and helpful
Dear Flash White Pro™,
Thank you so much for leaving us a wonderful review! Our team is all excited to receive your kind words on our app features and customer service. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers!
If you need further support, we will always be waiting for you at live chat or email support@secomapp.com. It's always our pleasure to assist you!
Best regards,
Sam
Free Gifts - Customer Support Team.
Amazing Support!! The App itself is very useful - takes a little bit to learn, but quite powerful. I think there are a few minor updates they could make to ensure it's 100% bullet-proof, but right now it does the trick! Thank you!
This is a great app and does what Secomapp is promissing - and even more. The best is that the app is continuously extended an improved. And it has an easy to use interface to setup free gifts and promotions.
I would actually give 6 stars if it would be possible for an amazing support. I needed some customization so that Free Gifts fits to our brand. There were some missing settings sto be able to fit Free Gifts to German language. John helped imediately - even on a weekend - and they added further options in the settings of the app to make life easier to configure stuff without the need to dive into the code. Also John was very friendly and had a lot of patience with quite a lot of questions from my side :)
I'm also using Banner Slider and Quick View app from Secomap with the same experiences. Very good apps, easy to use and very fast and very friendly support.
Very fast and friendly customer service. Easy to implement.
Great app - super friendly/helpful staff.
Awesome work from David and Brian :) I can only recommend their services. They help me to implement their app on my webshop , which was quite challenging!!!
Greetings to you Sockr - Die hochwertige personalisierte Sportsocke!,
Your admirable review and your faith in the Free Gifts app made our day! We are all pleased that we could help and satisfy you, especially David and Brian on our team.
Please feel free to get in touch with us at support@secomapp.com or through our live chat if you have any additional requests. We are always pleased to help you!
The very best,
Hannah
Free Gifts - Customer Support Team
I was trying to find a solution to automatically add a gift item to customer's shopping cart. It gonna take me forever if I did not find this AWESOME APP. It was very helpful, and the TECH Support is very quick!
Anne was great to chat with, she provided very quick support.
The app is very simple & easy to use!
Highly recommend.
Greetings Paw Pantry!
Anne and our entire team thank you for those awesome compliments! Our team will certainly try to improve our services day by day and with kindness from merchants like yours we are more and more motivated to do better!
Let us know on Live Chat or email support@secomapp.com when you need us.
We will be there for you :D
Hannah
BOGOS - Customer Support Team