Reseñas (1.908)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 91% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
11 de enero de 2023

This app is the best tool for BOGO, it is the most user friendly and straight forward out of all the available apps. I ran into a little trouble with my cart that i could not solve, I sent an enquiry with a reply with in 2 mins and problem solved with in 20 mins with the most amazing customer service. Highly recommend! This will be my go to apps for all my projects moving forward.

Breezy Brush
Australia
3 meses usando la aplicación
Secomapp respondió 13 de enero de 2023

Hello, Breezy Brush!

Thank you very much for your kind and considerate thoughts on the Free Gifts app. It means a lot to us, and we'll do everything we can to improve the service for our long-term customers.

If you have any further questions, please contact us at support@secomapp.com or via live chat. We're always willing to lend a hand if you require it!

Best of wishes,
Hannah
Free Gifts - Customer Support Team.

4 de abril de 2017

This app works great. Simple and easy and did what we need.
Also the support is awesome - Louis did the install with us and then turned around some custom styling tweaks to our theme within ten minutes!!

Claridream
Estados Unidos
3 meses usando la aplicación
6 de agosto de 2017

This is a great app. I tried multiple apps to offer a free gift before I found this one. I love it because you can get specific with what customers you want to offer the free gift to, the other apps couldn't handle this. Thank you!

Cat Lovers Australia
Australia
3 meses usando la aplicación
23 de febrero de 2021

Great app for gifts, and a fantastic support, very helpful and friendly! Will help increase conversion rates.

Boom Watch Company AB (publ)
Suecia
3 meses usando la aplicación
Secomapp respondió 11 de marzo de 2021

Thank you for your review! We're constantly working on improving our app everyday!

22 de noviembre de 2018

I used this app to create our bfcm. We had issues initially with adding multiple units and having the app work on both mobile and desktop. The entire team stayed with me along the way to get the problem fixed before our deadline. You should give this app a try and rest assured the team there will make sure your goals are met.

Thrive Creamer
Estados Unidos
3 meses usando la aplicación
28 de septiembre de 2022

Anne and Wayne were an absolute pleasure to deal with. They worked extremely hard to resolve an issue we had and resolved it very quickly. The app works brilliant with our store and is by far the easiest app to use. We have used other apps and this is the best one.

SkinShop
Irlanda
3 meses usando la aplicación
Secomapp respondió 28 de septiembre de 2022

Have a fantastic day, SkinShop!

The Free Gifts customer service staff is grateful for your kindness and love.
Anne and Wayne are very happy about the excellent feedback we've received :D

If you have any questions, please contact us by LiveChat or email at support@secomapp.com.

I'm delighted we're collaborating!
Hannah
Free Gifts - Customer Support Team

2 de marzo de 2021

The support for Free Gifts by SecoMapp is truly great. The responsiveness of the support team as well as the speed at which the developer team works has allowed me to focus on other features.

Shiseido Hong Kong Corporate Sale
RAE de Hong Kong (China)
3 meses usando la aplicación
Secomapp respondió 11 de marzo de 2021

We're thrilled to be a part of your promotion. Thank you for sharing your kind words with us!

11 de enero de 2022

Anne helped me in a professional, friendly, and speedy manner. She perfectly understood and created a complex offer that was difficult to explain. Thank you very much!

WAGYUMAN
Estados Unidos
3 meses usando la aplicación
Secomapp respondió 12 de enero de 2022

Hi WAGYUMAN,

Our staff, especially Anne, is grateful to have you onboard, and it is always a joy to assist you. We will absolutely work harder to develop our Free Gifts app as a result of your support.

If you want assistance, please contact our staff by live chat or email at support@secomapp.com. We are very excited to have the opportunity to assist you!

Best regards,
Shawn
Free Gifts - Customer Support Team.

1 de septiembre de 2016

I rarely get apps that actually work the way I expect and want them to. This one is a gem. It was actually easier to install than similar apps I have tried. I am comfortable working with code, but I think it is great that they offer free installation for those who are not. I only wish it was less expensive or had a longer free trial period. Since my store is very new I can't afford to double my monthly Shopify expense.

Jessicas Toy Box
Estados Unidos
3 meses usando la aplicación
15 de agosto de 2021

i really love this app. After research some most app i found this . This is a wonderful app the performance of the app is really Stunning. A part from all these i really appreciate the support of the team. Even weekends also they support their best, i never seen such a cooperative team.. Amazing Customer service...

Bigflex Lifescience
India
3 meses usando la aplicación
Secomapp respondió 25 de agosto de 2021

Hi Bigflex Lifescience,

We are so grateful for your trust and satisfaction with Free Gifts app. Our team is all happy to know that we could support you promptly and make you satisfied! It's always our honor to support you and to be with you in your business!

If you need any further support, please get back to us via live chat or email support@secomapp.com. We are always willing to give you a hand!

Cheer,
Martin
Free Gifts - Customer Support Team.