BOGOS.io Free Gift Buy X Get Y
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I downloaded this this app to offer a Free Gift with purchase and needed help getting started. I clicked on the live chat(bot) thinking I would just get the usual links to their FAQ's and then need to leave my email for someone to email me back in 24-48hrs, but then I got Ellie from the support team (even though it was out of working hours there) who helped me with everything and even got one of the developers to change something for me ON THE SPOT - like WOW! It was a very minor change but they were super happy to do it and it took them no time. I am really impressed with the service so for that I give 5 gold stars. As for the app itself, I have only just started to play around with it, but so far so good :) But highly recommend their super support team!
Good day to you LO & BEHOLD,
We can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.
You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!
All the best,
Robert
Free Gifts - Customer Support Team.
I love this app. Working perfectly and so easy to set up and use. I really don't think you can get much better. It does exactly what is says it can do. Super.
Hello www.jkel.ie,
Thank you very much for your kind and considerate thoughts on the Free Gifts app. It means a lot to us, and we'll do everything we can to improve the service for our long-term customers.
If you have any further questions, please contact us at support@secomapp.com or via live chat!
Best of wishes,
Hannah
Free Gifts - Customer Support Team.
Great app, i can 100% recommend this. im totally happy with it and the support is super fast and nice!
Hi Shokz NL,
We are so glad that our team has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.
May you have any further requests, please contact us via our livechat or email us at support@secomapp.com. We are always ready to serve you!
Best regards,
Hannah
Free Gifts - Customer Support Team.
The app is great to use with different types of gifting rules and possibilities. Future consideration to add-on the apply promo code to redeem a free gift to the cart will be great.
Dear Davines Malaysia,
We want to thank you from the bottom of our hearts! It's so nice to hear that you are satisfied with our app features. In addition, we have noted down the suggestion for future app developments and it's surely a great idea to work on!
Please feel free to contact us anytime via live chat or email us at support@secomapp.com when you need a hand. We are always here for you.
All the best,
Sam
Free Gifts - Customer Support Team.
This plugin is simply fantastic! It works flawlessly and the support team is outstanding. They respond promptly and provide excellent assistance.
Hello flattersatz Medienverlag,
We are grateful for your wonderful review! Our entire team is really ecstatic! As a consequence of your support, we will continue to work hard to improve the products and experience for our loyal customers.
Please contact us via live chat or email at support@secomapp.com if you require assistance. If you require our assistance, we are always available!
Good day to you!
Hannah
BOGOS- Customer Support Team
This is a great app that gets the job done! We especially love their customer service, very quick and attentive.
I really like this app. The support team response quickly and always fixed my problem immediately. Robert is really nice to answer my question every time.
Hi there,
This is Trix from Free Gifts - Customer Support Team. Thank you so much for using our app and sharing your wonderful experience with Free Gifts. Robert would definitely be happy to hear that he was able to help you promptly.
Thanks to your support, we will keep on working tirelessly to improve our app and to develop better features for our customers.
If you have any further questions, please feel free to contact us via our livechat or email us at support@secomapp.com. We're always with you!
Best regards,
Trix
Free Gifts - Customer Support Team.
We used this for a free gift offer, works perfectly. The support team we really great in helping get this set up, very quick to respond. Thanks in particular to Trix & Daniel!
Nice day to you NJODesigns,
Thank you so much for leaving so awesome a review! Trix and Daniel would be really excited to read your awesome review. With your precious support, our team would definitely try harder to provide better features and also better services.
You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!
All the best,
Mickie
Free Gifts - Customer Support Team.
Anne, Brian & David have been great. They have really helped with coding issues I've had with quick responses! App works exactly how I want on my website. Would definitely recommend.
Hello The NAP Co.!
We appreciate you taking the time to offer such well-thought-out feedback. For our devoted consumers, we will surely keep striving to enhance the features and experience. Anne, Brian and David are grateful for your review and are delighted to be of assistance.
Please get in touch with us via live chat or email at support@secomapp.com if you need any more help. We are always ready to help. Our major objective is to give you the finest service we can!
Best wishes!
Hannah
Free Gifts - Customer Service Team
Great and fast service from their support team. The app does what it says it does and the team is there to help install quickly and custom to whatever theme you have. Service was just as great and fast during the xmas period!