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Bad support, dont reply to email properly and won't even help fix the problem. Waste of money
We are sorry for your unhappy experiences with Support team. And we believe there might have been misunderstanding or missed mails. Because we provide free support everyday (from Mon-Sat Noon) We have sent you a follow-up email. Please search emails from our team email support@secomapp.com. Thanks!
I used this app and it works very well, i m glad that the app like this exits. thanks to secomapp for creating this app
good app. i use app and happy because it verry much
The team was so so helpful with answering our questions and assisting the app very quickly. We can't wait to start using the app and see how it will help increase our conversion!!
Great App! With great customer support thanks to ANNE for making me understand every single thing & explaining again & again to me & helping me out in every single detail as this app was new to me.
Dear Harbour 9,
Thank you so much for your awesome feedback on our app and support! We could not be happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving Free Gifts app.
If you need our support, we will always be ready to give you a hand via our live chat or support@secomapp.com!
Best regards,
Hannah
Free Gifts - Customer Support Team.
I want to say that they are very dedicated, help me solve problems, help me customize functions, the service is very good, and the action is very fast.
Dear TAANAA JEWELRY,
Thank you so much for your awesome feedback on our app and support! We could not be happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving Free Gifts app.
If you need our support, we will always be ready to give you a hand via our live chat or support@secomapp.com!
Best regards,
Trix
Free Gifts - Customer Support Team.
Really must have for me as don't have time to set up detail promotions. This app and Secomapp team behind it did a fantastic job in setting me up.
This app works well with our website and I like how there are many options for promotions to play with. The Secomapp team has been very supportive especially Peter who helped us to the last minute. Thank you Peter! Much appreciated! Very recommended this app!
Great app and great support! Love it!
We rated 3 stars till the support reply to our emails and tickets .. we installed the store pick app paid and where so happy we found one ... but like other website owners who have little coding and html experience we could ot make it work and have some bugs 3 days and support does no respond to our support tickets all they send us is more application to install