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after a bunch of emails and a week we are going to put this onto our main site and give it a try. not 100% what we need but they said they would look at adding some functions next version.
The app definitely met my needs for a promotion on my website. I got assistance from Peter when it came to installing the app. They were very quick to help me out!
These guys are great, we had an issue with using recharge subscription app and they use hidden products for the way they work and Secomapp could not work with them. I expressed my concern and in 4 days they made a fix that we suggested, thats service. They really stand behind there app and customer service is spot on.
This is the only app that allowed me to do what I needed to.
Support is also top notch, helped me a lot.
So far I love this app and I like the support even more. Nicolas has been extremely patient with me and always replied promptly to my emails. It's black friday week and this app came to the rescue with very user friendly features. Thank you
Good app and nice support
Recommend this app.
I am rating it 4 star since I haven't explored all its features. I haven't even use it on actual or live promotion so I cannot leave enough feedback for now.
Thank you for your review! We are constantly working on improving our product and we value your feedback.
So far it seems to be the perfect solution for what I was looking for.
There were some initial issues that needed resolving but Louis Tong was extremely helpful and has helped resolve several issues, all within a few hours of contacting him.
I do think it's a bit overpriced though. With a price reduction this could be the perfect solution for many store owners.
Customer service at its best!
David is at the top, I would say even a genius. Professional staff, I thank him from the bottom of my heart!
Greetings, Mon Adorable Félin!
We here at Free Gifts love the great vibes you're sending our way:D
David is ecstatic to learn that you are pleased with their assistance!
Our staff will continue to strive for greater excellence in order to improve our service!
Please contact us by Livechat or email at support@secomapp.com if you require assistance.
We're thrilled to have you among us!
Steven
Free Gifts - Customer Support Team
This application is nice and from what I know it's one of the rare that allow to make a gift without using the promo code. There are several cons that made me uninstall it though.
- The design, it's not possible to change the police or at lease not easily, the appearance of the button on computer does not look pro.
- The price, even if it is bringing great possibilities I find it's way too much expensive for my usage.
It's mainly the price I think, though the team is really nice and do not hesitate to contact them if you need anything.