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GREAT SUPPORT! Made the liquid adjustments for my old theme in a second and for free! The team is more than willing to go the extra mile for their customers. They found a customized otions form e requirements. Thanks a lot!
Good day INNOMETICS,
It is always a joy to be of service to you, and our staff is happy to have you on board. We will undoubtedly put out additional effort to further enhance our Free Gifts application as a consequence of your enthusiasm.
If you want assistance, you can contact us by live chat or email at support@secomapp.com. We are delighted to have the opportunity to help you!
All the best,
Darnell
Free Gifts - Customer Support Team.
Great app and great support team! Customer service was very helpful and speedy in all responses. Would recommend.
This is the best customer service I've ever received! Amazing App and support
Great service. Customer support is doing its best job to improve your experience. High recommendation, thank you :)
Good day The Peggy
We are all so proud that our app and support can make you feel satisfied! Anne and Wayne will be really excited to hear your feedback! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!
Best regards,
Alex
Free Gifts - Customer Support Team.
Very good app for free gifts, but too expensive for using it just for this action. I was hoping the app would let me run a 3 for 2 (buy 2, get 1 free) on selected collections, letting the customer pick the 3 items and then adjusting the cart total for the cheapest item to be free. The app works very well, but it would be nice to add more functions to justify its high price.
We're using this app for Buy X, choose a free gift and it's been working wonderful for us. David and Louis have been fast in responding to our needs for customization to get our pop ups branded and matching our site. Highly recommend.
Have a wonderful day, Okanui Testing Site!
The Free Gifts customer service team appreciates your generosity and love.
David and Louis are overjoyed with the positive feedback we've received:D
Please contact us via LiveChat or email at support@secomapp.com if you have any questions.
I'm overjoyed that we're working together!
Grace
Free Gifts - Customer Support Team
App works as advertised. Great support. No localization issues which is an exception for most Shopify apps.
The app is not only amazing but the team is unbelievable. I wanted a few things that I wasn’t able to achieve with the standard integration they had. After getting in touch with them via the live chat they asked me what I was looking to achieve and went straight to work. After several revisions due to my OCD they had my offer exactly how I envisioned it. All I can say is that I'm super impressed by the support and the culture they seem to have as a company. 5 Stars from me 100% ⭐️⭐️ ⭐️ ⭐️ ⭐️
Greetings BELLA FARRUGIA BROWS,
We just received your thoughtful review and we couldn't be any happier :D
With your support, our team can continue to improve our services to make sure that they would get more perfect, every single time!
Our team will be right here over at Live chat or in the email support@secomapp.com if you ever need us. Let us know and we will be right there to assist!
Much appreciated!
Hannah
BOGOS - Customer Support Team
We use this app for most of our promotions! There are a lot of capabilities for different types of promotions, however, there are some limitations. The support team is AMAZING and super helpful in sorting out any issues you may have. I would highly recommend it. One thing to know is the app devs are over seas, so sometimes getting things turned around may take more than business 1 day, as devs are not online during our day ( I'm in EST time zome). But other than that they have been great to work with!
Hello, Velour.
This is Customer Support Team - Free Gifts. Thank you so much for your kind words about the Free Gifts app, as well as your helpful feedback. There is still much room for improvement, so we will work tirelessly to improve the features and experience for our valued customers.
If you have any further questions, please contact us via live chat or email at support@secomapp.com. We are always willing to help!
Best wishes,
Dave
Free Gifts - Customer Support Team.
Used the app to offer buy one get one free promotion and it delivered. The native discounts function on Shopify works but is not intuitive to the customer (you have to add two items to cart to make BOGO come true). The user interface is not super straight forward, but luckily the support is very quick to respond and they were able to resolve my issues quickly. Would recommend for anyone looking for a gift offer function to their store.