Calificación general
4,9
Recuentos por nivel de calificación
  • El 91% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
22 de enero de 2020

Incredible app, and better costumer support staff. Easy to use and they are always there for you. Thanks!

El Croquis
España
Más de 3 años usando la aplicación
19 de diciembre de 2018

Great app and even better customer service!!! App is super easy to use and it helped a lot during the big sales! Thank you so much! Would like to see more apps from Secomapp, you guys are awesome!!

Babo Botanicals
Estados Unidos
Más de 3 años usando la aplicación
Fecha de modificación: 15 de septiembre de 2021

Trix was amazing at helping me out with all my concerns! Such a great service especially for those who are very tech savvy!

French Beauty Co
Australia
Más de 3 años usando la aplicación
Fecha de modificación: 23 de agosto de 2022

Very helpful support team and quick response time. We really appreciate the support, thank you again!

THOMAS SABO Australia
Australia
Más de 3 años usando la aplicación
Secomapp respondió 14 de abril de 2022

Have a nice day, THOMAS SABO Australia

We at Free Gifts are grateful for the lovely words you just left:D
This evaluation will be extremely beneficial to us as we strive for optimal customer service!

If you have any questions, please contact us via Live Chat or email at support@secomapp.com.

Looking forward to assisting you!
Brad
Free Gifts - Customer Support Team.

5 de octubre de 2021

The support team are really helpful (Robert, Trixie and Brian) and do go above and beyond to resolve any problems. They work quickly and have ensured we are able to use their app despite having a custom pricing app also on our site.

Lily & Loaf
Reino Unido
Más de 3 años usando la aplicación
Secomapp respondió 6 de octubre de 2021

Good day Lily & Loaf,

We are all so proud that our app and support team can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Martin
Free Gifts - Customer Support Team.

19 de agosto de 2021

Very helpful and responsive of their technical support to check the issues of our store. Got settled very fast and it's a good app to use. Highly recommended :) Thanks Trix and Ellie for your help!

ALLYOUNG INTERNATIONAL (MALAYSIA) SDN BHD
Malasia
Más de 3 años usando la aplicación
Secomapp respondió 25 de agosto de 2021

Hi ALLYOUNG INTERNATIONAL (MALAYSIA) SDN BHD,

Thank you so much for your awesome review! Trix and Ellie would be excited when reading this. Thanks to your trust in our Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business.

We are just one message away via live chat or email address support@secomapp.com. Your satisfaction is always our pride and joy!

Best regards,
Rio
Free Gifts - Customer Support Team.

31 de octubre de 2018

They were very quick and helpful with install as well as easy to use once installed! Great customer service.

Mizu Life
Estados Unidos
Más de 3 años usando la aplicación
Fecha de modificación: 2 de junio de 2022

Exactly what I was looking for - simple to implement and very effective! A++ Support from Anne and the entire team.

Italgem
Canadá
Más de 3 años usando la aplicación
Fecha de modificación: 1 de mayo de 2024

Great app for exactly what we needed and the support is brilliant - Anne was so helpful!

DR.VEGAN
Reino Unido
Más de 3 años usando la aplicación
Secomapp respondió 19 de julio de 2022

Good day, DR.VEGAN

Thank you very much for your insightful response! We will, without a doubt, continue to endeavor to improve the features and experiences of our devoted customers.

If you want more assistance, please contact us by live chat or email at support@secomapp.com. We are always willing to assist. Our number one objective is to give you the finest service possible!

Best wishes,
Sarah,
Free Gifts - Customer Service Team

1 de agosto de 2018

Really great customer support :)

Repeaterstore
Estados Unidos
Más de 3 años usando la aplicación