Calificación general
4,9
Recuentos por nivel de calificación
  • El 91% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
27 de septiembre de 2022

great app! They have a developer who can assist you with the code editing. The CS team is great also! Great thx to Anne!

velowavebike
RAE de Hong Kong (China)
7 meses usando la aplicación
Secomapp respondió 28 de septiembre de 2022

Greetings, velowavebike!

We here at Free Gifts love the great vibes you're sending our way:D
Anne is ecstatic to learn that you are pleased with her assistance!
Our staff will continue to strive for greater excellence in order to improve our service!

Please contact us by Livechat or email at support@secomapp.com if you require assistance.

We're thrilled to have you among us!
Hannah
Free Gifts - Customer Support Team

27 de abril de 2021

Trix was so helpful and a delight to talk with. She was quick to respond to all of my questions and offered to help in anyway.

babelash-dev
Estados Unidos
7 meses usando la aplicación
Secomapp respondió 27 de abril de 2021

Good day to you babelash-dev,

We are so excited to know that our app and services could satisfy you! Thanks to your support, we would definitely work harder to develop better features for our precious customers!

Should you need our further assistance, we are always willing to give you a hand via our live chat or email support@secomapp.com.

Best regards,
Trix
Free Gifts - Customer Support Team.

Fecha de modificación: 9 de octubre de 2023

Anne attended me today. I just download the app and needed some support. She was great helping me, i wanted to create a special offer and she went through all the options trying to understand me step by step all the time. The main point is that she cambe back with a solution and configurated the gift for me. I recommend them ! Thanks

Three Hugs - Puériculture, Mode et Accessoires de bébé
España
7 meses usando la aplicación
Secomapp respondió 14 de abril de 2022

Hello Three Hugs - Puériculture, Mode et Accessoires de bébé,

That review has warmed our hearts tremendously! Anne and Louis are speechless right now because they are overjoyed!
Thanks to you, we now have even more motivation to improve our services in the days ahead:D

If you ever need assistance, please contact us by Live Chat or email at support@secomapp.com.

Best wishes,
Becky
Free Gifts - Customer Support Team.

18 de mayo de 2021

Trix (and the developer) are great! Fantastic support. Second time I use their app. It answered our needs to:
- give GWP over certain threshold
- add Promotion Message on the cart page to entice customers
- synced to inventory Good app to add.
Souni

Vente Privée | GROUPE CLARINS | Private Sale
Canadá
7 meses usando la aplicación
Secomapp respondió 21 de mayo de 2021

Hi Vente Privée | GROUPE CLARINS | Private Sale,

Thanks a ton to your wonderful feedback! Trix and Louis would definitely be excited to read your review and our team is so thrilled to know that Free Gifts app has been installed on your two stores.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Sam
Free Gifts - Customer Support Team.

23 de noviembre de 2022

The team running this app are AMAZING. I needed a last minute solution for some Black Friday promos and they got us up and running last minute and super speedy. The app is super clean in cart and works great. THANK YOU TEAM!

ohne
Reino Unido
7 meses usando la aplicación
Secomapp respondió 1 de diciembre de 2022

Greetings ohne,

Thank you so much for your considerate remarks regarding our assistance.
Your encouraging comments have boosted our confidence, and we'll use them to enhance our services!

Please get in touch with us by Live Chat or email at support@secomapp.com if you have any questions.

We are eager to help you once more!
Hannah
Free Gifts - Customer Support Team

31 de julio de 2023

¡El equipo de Atención al cliente es de 10! Te mantienen en todo momento informado de cómo va el caso, son rápidos en contestar y eficaces.

Levid Cosmetics
España
6 días usando la aplicación
Secomapp respondió 14 de agosto de 2023

Hola Cosméticos Levid,

¡Qué cliente tan encantador eres! Agradecemos que confíes en BOGOS app y nos dejes acompañarte en tu negocio. Gracias a su apoyo, trabajaríamos incansablemente para mejorar nuestra aplicación.

Si necesita más ayuda, contáctenos a través de nuestro chat en vivo o envíenos un correo electrónico a support@secomapp.com. ¡Siempre te apreciamos!

Atentamente,
Hannah
BOGOS - Equipo de atención al cliente.

1 de octubre de 2021

I love how easy-to-use and reliable this app is. The support team are great and very responsive. The app provides a neat solution to quite complex problems that are notoriously hard to solve natively in Shopify

DID Electrical
Irlanda
7 meses usando la aplicación
Secomapp respondió 2 de octubre de 2021

Good day to you DID electrical,

Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team.

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!

Best regards,
Sam
Free Gifts - Customer Support Team.

24 de marzo de 2021

Great app but the support team is even better. Robert, Louis and the rest of the team are always on hand to resolve issues very quickly.

AesthetiCare Professional Zone
Reino Unido
6 meses usando la aplicación
Secomapp respondió 24 de marzo de 2021

Hi AesthetiCare Professional Zone,

We are so grateful for your trust in our Free Gifts app and even more for your kindness. Robert and Louis would definitely be happy to read your review. It's our honor to support you and be with you in your thriving business.

If you need any further support, please don't hesitate to contact us via our livechat or email us at support@secomapp.com

All the best,
Trix
Free Gifts - Customer Support Team.

18 de noviembre de 2021

I had a small customization request and Trix was super responsive and helpful and Brian was very quick to implement the changes. The best customer support I've seen in a long time!

Cambridge Mask US
Reino Unido
6 meses usando la aplicación
Secomapp respondió 18 de noviembre de 2021

Good day Cambridge Mask US,

You made our day with your trust in Free Gifts app and your awesome review! Brian and Trix would be happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Richard
Free Gifts - Customer Support Team.

28 de marzo de 2022

Amazing support! Ellie was patient and kind enough with me to explain me everything I needed! Great job, guys! Keep it up!

risingsunshine
Rumanía
6 meses usando la aplicación
Secomapp respondió 29 de marzo de 2022

Greetings risingsunshine!

Ellie and our entire team thank you for those awesome compliments! Our team will certainly try to improve our services day by day and with kindness from merchants like yours, we are more and more motivated to do better!

Let us know on Live Chat or email support@secomapp.com when you need us!

We will be there for you :D
Dave
Customer Support Team - Free Gifts