Calificación general
4,9
Recuentos por nivel de calificación
  • El 91% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
15 de noviembre de 2022

We were searching for a GWP app that would do everything we needed it to do for what felt like forever, and we finally found this and it's perfect! Lots of functionality and customization, an easy way to test and get a link to only show the deals to certain customers, and the customer service is VERY responsive and very helpful. They helped match the design to our store within about 2 minutes. Definitely recommended!

Verve Culture
Estados Unidos
5 meses usando la aplicación
Secomapp respondió 17 de noviembre de 2022

Greetings Verve Culture,

We just received your glowing review and we couldn't be any happier :D
With your support, our team can continue to improve our services to make sure that they would get more perfect, every single time!

Our team will be right here over at Live chat or in the email support@secomapp.com if you ever need us! Let us know and we will be right there to assist!

Much appreciated!
Hannah
Free Gifts - Customer Support Team

3 de mayo de 2024

Super support en snel geholpen! Eindelijk een app welke werkt. Bedankt.

Pluukz
Países Bajos
16 de enero de 2022

This is the only GWP app that worked for us, the rest were causing constant issues with our customer experience and were really slow. The support is great too, really efficient and helpful. Highly recommend.

SuperFeast
Australia
5 meses usando la aplicación
Secomapp respondió 16 de enero de 2022

Hello, SuperFeast!

This is the Customer Support Team of Free Gifts. Thank you very much for your kind words on the Free Gifts app, as well as your constructive criticism! Your support means a lot to us, and it will motivate the Free Gifts Team to keep improving the services for our loyal clients.

Please contact us via our live-chat or email at support@secomapp.com if you have any additional requests. We are always willing to help!

All the best,
Daya
Free Gifts - Customer Support Team.

3 de junio de 2022

Great app!
David Nguyen is supportive!
Fast response and informative! There is nothing more to expect!

asianoeki
Japón
5 meses usando la aplicación
Secomapp respondió 3 de junio de 2022

asianoeki, Have a fantastic day!

The Free Gifts customer service team is grateful for your kindness and affection.
We are ecstatic to have received such good feedback, and David is the happiest of all of us:D

If you have any questions, please contact us by LiveChat or email at support@secomapp.com.

So happy to be working with you
Daniel
Free Gifts - Customer Support Team

24 de marzo de 2022

We have been using this app for a while and the support team has been very helpful. They are quick and efficient to answer any issues or problems. David, Daniel, and Ellie were incredibly helpful and always very responsive.

Missha. ABLE CNC US Inc
Estados Unidos
5 meses usando la aplicación
Secomapp respondió 25 de marzo de 2022

Hey Missha. ABLE CNC US Inc!

We at Free Gifts really love the positive energy that you are sending our way :D
David, Daniel, and Ellie are incredibly overjoyed knowing that you are happy with their support!
Our team will continue to try harder and harder so that our service can get better and better!

Let us know if you need help via Livechat or our email support@secomapp.com!

So happy having you with us!
Parvati
Customer Support Team - Free Gifts

19 de noviembre de 2021

The app itself can be a little confusing however support was stellar and helped us set up the promotion end-to-end in a very timely way. I recommend this app really for the excellent support you will receive.

SpoonfulOne
Estados Unidos
4 meses usando la aplicación
Secomapp respondió 19 de noviembre de 2021

Good day SpoonfulOne,

You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that we could support and satisfy you!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always happy to assist you!

Best regards,
Rio
Free Gifts - Customer Support Team.

24 de abril de 2023

Amazing support! The team is always available and willing to go above and beyond to respond to support requests. The app does what it promises and is easy to use!

SBT Cosmetics NL
Bélgica
4 meses usando la aplicación
Secomapp respondió 24 de abril de 2023

Hello, SBT Cosmetics NL!

Thank you very much for your kind and considerate thoughts on the BOGOS app. It means a lot to us, and we'll do everything we can to improve the service for our long-term customers.

If you have any further questions, please contact us at support@secomapp.com or via live chat. We're always willing to lend a hand if you require it!

Best of wishes,
Hannah
BOGOS - Customer Support Team.

18 de noviembre de 2022

Ellie and Brian did an amazing job, they got me all set up and even customized things I wanted. very quickly :)

KittySpout
Canadá
4 meses usando la aplicación
Secomapp respondió 21 de noviembre de 2022

Good day to you, KittySpout!

Thanks a ton to your wonderful feedback! Our team, especially Ellie and Brian, is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Hannah
Free Gifts - Customer Support Team.

5 de marzo de 2021

I have just implemented this app on my second store as well now with the help of Robert and Louis. This service is really something else and it shows how dedicated this team is to providing great support for their users. 10/10 in all areas for this app. :)

getmyblend
Suecia
4 meses usando la aplicación
Secomapp respondió 11 de marzo de 2021

Thank you so much for your wonderful review. We are happy that Free Gifts could help your business!

18 de marzo de 2021

Great app and support. All my questions answered quickly and got a lot of help setting up my promos.

Party Love
Australia
4 meses usando la aplicación
Secomapp respondió 18 de marzo de 2021

Hi Party Love,

We are so glad that our team has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.

May you have any further requests, please contact us via our livechat or email us at support@secomapp.com. We are always ready to serve you!

Best regards,
Trix
Free Gifts - Customer Support Team.