Reseñas (1.889)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 91% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
30 de julio de 2018

Great support, Thanks Lea for on-time help and the app is exactly what I needed.

Dmg Cases
India
Más de 1 año usando la aplicación
18 de mayo de 2021

Had an issue with the shopping cart so contacted customer services and they sorted it out in minutes. Good service.

BBCo Headwear
Reino Unido
Más de 1 año usando la aplicación
Secomapp respondió 18 de mayo de 2021

Dear BBCo Headwear,

Our team are so happy that we were able to support you promptly! With your trust, we are encouraged to work harder on improving our app and support team!

Please reach us anytime via live chat or email us at support@secomapp.com for any issues and concerns. We are always willing to assist you!

Cheers,
Richard
Free Gifts - Customer Support Team.

4 de julio de 2022

Awesome and immediate support. There are very detailed settings to let you pick, like auto gift product added, same product with different variants picks and so on. Recommended.

telic-tw
Taiwán
Más de 1 año usando la aplicación
Secomapp respondió 10 de julio de 2022

Hello telic-tw,

We are ecstatic and grateful for your compliments on our services! That note will undoubtedly aid us in our efforts to provide outstanding customer service!

Please contact us via LiveChat or email at support@secomapp.com if you have any questions.

Best to you,
Clay
Free Gifts - Customer Support Team

5 de abril de 2023

This app does exactly what we need it for. Adds gifts to the cart based on conditions and also gives people options of gifts.

As well as this, the customer service is some of the best I have dealt with, also friendly, knowledgable and happy to help!

Leachs
Reino Unido
Más de 1 año usando la aplicación
Secomapp respondió 7 de abril de 2023

Good day Leachs!

We are all so proud that our support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Hannah
BOGOS - Customer Support Team.

3 de junio de 2022

Very good app and also quick and good customer serivce, thank you for this app, it has given us much more sales <3

Saaren Taika Shop
Finlandia
Más de 1 año usando la aplicación
Secomapp respondió 3 de junio de 2022

Good day, Saaren Taika Shop!

We appreciate your positive feedback! Right now, our entire crew is ecstatic! We will continue to work hard to improve our products and experience for our loyal customers as a result of your support.

If you want assistance, please contact us by live chat or email at support@secomapp.com. We are always available to help you if you need it!

We hope to be able to assist you!
Amber
Free Gifts - Customer Support Team

Fecha de modificación: 11 de octubre de 2017

The app is really good, and does everything we need for our store. But the best is the support. The support team helped us install the app correctly, and they've responded quickly to every question and request we've had.
I only wished that there was a way not to accumulate gifts and discounts codes, but apparently Shopify doesn't let third party apps manage the discount codes... Other that that, it's perfect!

The Green Beauty Concept
Portugal
Más de 1 año usando la aplicación
5 de marzo de 2021

The support is great! In a few hours they answer you back and they fix the problem. :-) Fully satisfied with it!

Bioearth Shop
Italia
Más de 1 año usando la aplicación
Secomapp respondió 11 de marzo de 2021

We really appreciate your awesome review. Thank you so much!

19 de noviembre de 2019

I used this app because I was looking for a solution to implement two tier gift with purchases and it worked as promised. Brian helped us install the liquid code for us promptly and was on hand to reply any queries we had about setting up the free gifts. Thank you so much for the wonderful work peeps. Please keep it up.

The Olive Tree
Malasia
Más de 1 año usando la aplicación
22 de abril de 2020

I use this app because when a customer buys our air dryers we need to include a box of free accessories. Instead of them adding the accessories themselves, Free Gifts adds it automatically at 0.00$ in the cart. It is very helpful since we work with a "3PL" and they need to have free items on the pick list to make sure the order is complete. They also offer great customer support!

Super-Dry Systems Inc.
Canadá
Más de 1 año usando la aplicación
2 de abril de 2022

Special thank you DAVID & LOUIS for such a great work :) Running a business and finding the right APP is not a easy thing. I was finding the BOGO automatic discount feature for my store after long search I have found FREE GIFTS BOGO APP for my store. Every business has different requirement but thing really get easier when APP developer listen and understand our requirement and they do help to make our work in our way. I asked many time for help and the all APP team members was very helpful , they listened and understand my requirement and done a fantastic job. Keep doing great work guys .

Muscle Station
Australia
Más de 1 año usando la aplicación
Secomapp respondió 6 de abril de 2022

Hello Muscle Station!

I hope you are having as a nice day as we are right now! Those kind words really help to motivate our entire team to strive further toward greatness! David and Louis are really energized by those words as they are so happy now!

Let us know if you need anything by contacting on Live chat as well as our support email: support@secomapp.com!

Thank you so much!
Liv
Free Gifts - Customer Support Team