Note globale
4,9
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
Modifié le 13 février 2017

I wish to update my review. After installed this app for 2 months, I feel that this is a very useful apps.

Another thing I wish to mention is their excellent and extensive customer support. I have issue at my checkout, I though is the free gift apps cause the issue, I ask for their help, they found out that the issue is cause by another apps, although the apps is not belong to Secomapp, but they are willing to help me solve the problem. I impress of the service. I feel they are really care for their customers. Not many developers will provide their service to this extent.

I really appreciate their help. Impressed by their service. Excellent!

Venust Jewelry
Singapour
7 mois d’utilisation de l’application
Modifié le 30 novembre 2021

「〇〇を買ったら□□がもらえる」等で使用しました。条件もいろいろなことを設定できます。例えば、「特定の商品を含む△△円以上」や「特定のコレクションで△△円以上」等で設定できます。
また、開発者の対応が早くとても助かりました。
いつもありがとうございます!

fgj-prod
Japon
7 mois d’utilisation de l’application
Secomapp a répondu 27 août 2021

Hi fgj-prod,

Our team is so grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.

If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!

Best regards,
Martin
Free Gifts - Customer Support Team.

27 septembre 2022

great app! They have a developer who can assist you with the code editing. The CS team is great also! Great thx to Anne!

velowavebike
R.A.S. chinoise de Hong Kong
7 mois d’utilisation de l’application
Secomapp a répondu 28 septembre 2022

Greetings, velowavebike!

We here at Free Gifts love the great vibes you're sending our way:D
Anne is ecstatic to learn that you are pleased with her assistance!
Our staff will continue to strive for greater excellence in order to improve our service!

Please contact us by Livechat or email at support@secomapp.com if you require assistance.

We're thrilled to have you among us!
Hannah
Free Gifts - Customer Support Team

21 décembre 2016

Great Customer Support. I ask for help and they respond right away.
Great App!

Benemoon
États-Unis
7 mois d’utilisation de l’application
27 avril 2021

Trix was so helpful and a delight to talk with. She was quick to respond to all of my questions and offered to help in anyway.

babelash-dev
États-Unis
7 mois d’utilisation de l’application
Secomapp a répondu 27 avril 2021

Good day to you babelash-dev,

We are so excited to know that our app and services could satisfy you! Thanks to your support, we would definitely work harder to develop better features for our precious customers!

Should you need our further assistance, we are always willing to give you a hand via our live chat or email support@secomapp.com.

Best regards,
Trix
Free Gifts - Customer Support Team.

Modifié le 9 octobre 2023

Anne attended me today. I just download the app and needed some support. She was great helping me, i wanted to create a special offer and she went through all the options trying to understand me step by step all the time. The main point is that she cambe back with a solution and configurated the gift for me. I recommend them ! Thanks

Three Hugs - Puériculture, Mode et Accessoires de bébé
Espagne
7 mois d’utilisation de l’application
Secomapp a répondu 14 avril 2022

Hello Three Hugs - Puériculture, Mode et Accessoires de bébé,

That review has warmed our hearts tremendously! Anne and Louis are speechless right now because they are overjoyed!
Thanks to you, we now have even more motivation to improve our services in the days ahead:D

If you ever need assistance, please contact us by Live Chat or email at support@secomapp.com.

Best wishes,
Becky
Free Gifts - Customer Support Team.

25 juin 2019

We needed this app to offer a free tee where the customer chooses the size tee they want. This works great. Response is quick and polite. Installing code is also very quick.

Lucius
États-Unis
7 mois d’utilisation de l’application
16 avril 2017

Great app! Works great! The support is always ready to answer your questions and inquiries.

The Kdom
Oman
7 mois d’utilisation de l’application
5 décembre 2017

It gets the job done and the support is great.

The Roark Revival
États-Unis
7 mois d’utilisation de l’application
18 mai 2021

Trix (and the developer) are great! Fantastic support. Second time I use their app. It answered our needs to:
- give GWP over certain threshold
- add Promotion Message on the cart page to entice customers
- synced to inventory Good app to add.
Souni

Vente Privée | GROUPE CLARINS | Private Sale
Canada
7 mois d’utilisation de l’application
Secomapp a répondu 21 mai 2021

Hi Vente Privée | GROUPE CLARINS | Private Sale,

Thanks a ton to your wonderful feedback! Trix and Louis would definitely be excited to read your review and our team is so thrilled to know that Free Gifts app has been installed on your two stores.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Sam
Free Gifts - Customer Support Team.