Avis (1 885)

Note globale
4,9
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
15 mars 2023

Super simple app, very easy to use and set up offers quickly. Have not had any major issues with other site functionalities. The support team has been available every step of the way - even during the trial period - Anne, Louis and Chica were amazing and super helpful in answering all of my questions.

BondiBoost.com
États-Unis
5 mois d’utilisation de l’application
Secomapp a répondu 22 mars 2023

Good day BondiBoost.com!

Anne, Louis and Chica are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Hannah
BOGOS - Customer Support Team.

13 novembre 2022

They are so helpful and is always ready to help. I might be rude or impatient but they are just always accomodating and friendly. I'm very grateful for their help, and this app is super useful and easy to use. 10 stars if I could give:) Thank you guys!

Newentor AU
R.A.S. chinoise de Hong Kong
5 mois d’utilisation de l’application
Secomapp a répondu 14 novembre 2022

Hi Newentor AU,

How lovely a customer you are! We are grateful that you trust Free Gifts app and let us accompany you in your business. Thanks to your support, we would work tirelessly to improve Free Gifts app.

May you need further assistance, please contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Hannah
Free Gifts - Customer Support Team.

31 juillet 2023

¡El equipo de Atención al cliente es de 10! Te mantienen en todo momento informado de cómo va el caso, son rápidos en contestar y eficaces.

Levid Cosmetics
Espagne
6 jours d’utilisation de l’application
Secomapp a répondu 14 août 2023

Hola Cosméticos Levid,

¡Qué cliente tan encantador eres! Agradecemos que confíes en BOGOS app y nos dejes acompañarte en tu negocio. Gracias a su apoyo, trabajaríamos incansablemente para mejorar nuestra aplicación.

Si necesita más ayuda, contáctenos a través de nuestro chat en vivo o envíenos un correo electrónico a support@secomapp.com. ¡Siempre te apreciamos!

Atentamente,
Hannah
BOGOS - Equipo de atención al cliente.

9 novembre 2022

A good app indeed. Easy to install and set up no need any tech knowledge.
Customer services are very friendly and helpful and almost instant responded.
Highly recommend if you need a BOGO app.

DEXSHELL STORE
R.A.S. chinoise de Hong Kong
5 mois d’utilisation de l’application
Secomapp a répondu 10 novembre 2022

Dear DEXSHELL STORE,

Thank you so much for your awesome feedback on our app and support! We could not be happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving Free Gifts app.

If you need further support, we will always be ready to give you a hand via our live chat or support@secomapp.com!

Best regards,
Hannah
Free Gifts - Customer Support Team.

15 novembre 2022

We were searching for a GWP app that would do everything we needed it to do for what felt like forever, and we finally found this and it's perfect! Lots of functionality and customization, an easy way to test and get a link to only show the deals to certain customers, and the customer service is VERY responsive and very helpful. They helped match the design to our store within about 2 minutes. Definitely recommended!

Verve Culture
États-Unis
5 mois d’utilisation de l’application
Secomapp a répondu 17 novembre 2022

Greetings Verve Culture,

We just received your glowing review and we couldn't be any happier :D
With your support, our team can continue to improve our services to make sure that they would get more perfect, every single time!

Our team will be right here over at Live chat or in the email support@secomapp.com if you ever need us! Let us know and we will be right there to assist!

Much appreciated!
Hannah
Free Gifts - Customer Support Team

16 janvier 2022

This is the only GWP app that worked for us, the rest were causing constant issues with our customer experience and were really slow. The support is great too, really efficient and helpful. Highly recommend.

SuperFeast
Australie
5 mois d’utilisation de l’application
Secomapp a répondu 16 janvier 2022

Hello, SuperFeast!

This is the Customer Support Team of Free Gifts. Thank you very much for your kind words on the Free Gifts app, as well as your constructive criticism! Your support means a lot to us, and it will motivate the Free Gifts Team to keep improving the services for our loyal clients.

Please contact us via our live-chat or email at support@secomapp.com if you have any additional requests. We are always willing to help!

All the best,
Daya
Free Gifts - Customer Support Team.

3 juin 2022

Great app!
David Nguyen is supportive!
Fast response and informative! There is nothing more to expect!

asianoeki
Japon
5 mois d’utilisation de l’application
Secomapp a répondu 3 juin 2022

asianoeki, Have a fantastic day!

The Free Gifts customer service team is grateful for your kindness and affection.
We are ecstatic to have received such good feedback, and David is the happiest of all of us:D

If you have any questions, please contact us by LiveChat or email at support@secomapp.com.

So happy to be working with you
Daniel
Free Gifts - Customer Support Team

24 mars 2022

We have been using this app for a while and the support team has been very helpful. They are quick and efficient to answer any issues or problems. David, Daniel, and Ellie were incredibly helpful and always very responsive.

Missha. ABLE CNC US Inc
États-Unis
5 mois d’utilisation de l’application
Secomapp a répondu 25 mars 2022

Hey Missha. ABLE CNC US Inc!

We at Free Gifts really love the positive energy that you are sending our way :D
David, Daniel, and Ellie are incredibly overjoyed knowing that you are happy with their support!
Our team will continue to try harder and harder so that our service can get better and better!

Let us know if you need help via Livechat or our email support@secomapp.com!

So happy having you with us!
Parvati
Customer Support Team - Free Gifts

10 janvier 2020

Excellent app - does exactly what it says it does, really user friendly to use, and the support is excellent. It gives you so many options for free or discounted item offers.

Asceno London
Royaume-Uni
4 mois d’utilisation de l’application
19 novembre 2021

The app itself can be a little confusing however support was stellar and helped us set up the promotion end-to-end in a very timely way. I recommend this app really for the excellent support you will receive.

SpoonfulOne
États-Unis
4 mois d’utilisation de l’application
Secomapp a répondu 19 novembre 2021

Good day SpoonfulOne,

You made our day with your trust in Free Gifts app and your awesome review! Our team is all happy to know that we could support and satisfy you!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always happy to assist you!

Best regards,
Rio
Free Gifts - Customer Support Team.