Avis (1 894)
Affiner
-
Par note
Have been using the app for quite some time now. Wonderful support, always there to help. Recommended!
Have a nice day Starbond,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.
Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.
Best regards,
Hannah
BOGOS - Customer Support Team.
For order packing, we need every item to appear on the order sheet with a corresponding barcode, and needed a way to automatically add custom inserts and stickers to all of our shipments. This may not be the typical use-case scenario for the Free Gifts app, but it was a simple and highly recommended way to do it without paying for expensive custom programming. The app works just as we hoped, and the tech support from Secomapp has been great. 5 stars!
L'application est très facile à utiliser et le service client très réactif et très sympathique je recommande !
Bonjour Label K,
Nous apprécions vos commentaires positifs ! En ce moment, toute notre équipe est aux anges ! Nous continuerons à travailler dur pour améliorer nos produits et l'expérience de nos clients fidèles grâce à votre soutien.
Si vous avez besoin d'aide, veuillez nous contacter par chat en direct ou par e-mail à support@secomapp.com. Nous sommes toujours disponibles pour vous aider si vous en avez besoin !
Toutes mes excuses pour les erreurs de traduction, le cas échéant, car nous avons utilisé Google Translate pour le français :D
Nous espérons vous être utile!
Élie
Cadeaux gratuits - Équipe d'assistance à la clientèle
This app has been really easy to install and works a treat! It automatically adds our free offer to the cart which is exactly what we needed. Support has been incredibly responsive and helpful as well - very much appreciated!
It`s a very powerful app and does an excellent job providing free gifts to my customers and boost sales. I do not have much data yet to share, though, but the start looks very promising. However, it is a challenge to install it, especially if you are not a tech guy or don't have much time.
But Peter from secomapp tech support is a simply incredible, very helpful, kind, and friendly guy. He installed the app very quickly and help me with some modifications. Awesome job!
I like the app and the flexibility it provides with regards of gift combinations and presentations in the product and cart pages. The support team is outstanding and always there if you need them.
Good day to you Almah Skincare,
We can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.
You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!
All the best,
Sam
Free Gifts - Customer Support Team.
Quick Support, very helpful and have the problem solved quickly.
Works great, have been using their app for over a year. Their support team is great! It's a conversion booster
Good day to you Waggy Pup,
We can't express by words how grateful we are to be chosen by you! With your precious support, our team would definitely try harder to provide better features and also better services.
You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!
All the best,
Sam
Free Gifts - Customer Support Team.
I have used the app in the last email campaign (BOGO) and achieved some great results, which is a ca. 27% increase in sales. The app offers many features, and I will test them more in the future. However, I had some issues with installation, and I could not do it by myself, but Peter, from their support, gave me a hand and did a really excellent job. He was very friendly and showed me how the app works! Thanks, man!
Great support! Was able to fix the issues stated. Very patient customer service as well. I recommend this app to the ones always giving freebies :)
Good day to you, Ausnew Home Care!
We can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.
You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!
All the best,
Sam
Free Gifts - Customer Support Team.