Note globale
4,9
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
18 novembre 2022

Ellie & Brian have helped me solve a lot of issues today and very efficiently. I really appreciate their help!

The Daily Grace Co.
États-Unis
Plus de 7 ans d’utilisation de l’application
Secomapp a répondu 21 novembre 2022

Good day to you The Daily Grace Co.,

Our entire team really appreciates you for taking the time to provide such a nice feedback! We will definitely keep working harder to improve the features and experience for our loyal customers.

If you require any more assistance, please contact us by live chat or email at support@secomapp.com. We are always willing to assist. Our number one objective is to provide you with the finest service possible!

All the best!
Hannah
Free Gifts - Customer Support Team

20 juin 2022

Amazing App! really fast live costumer service, they helped to set up the app and configuration really quick!

rivabrand
États-Unis
4 mois d’utilisation de l’application
Secomapp a répondu 28 juin 2022

Hi there, Rivabrand.

Thank you so much for your kind words about our assistance:D
Your excellent comment has given us a lot of confidence, and we will use it to improve our services!

Please let us know if you have any questions or need assistance; we'll be available via Live Chat and email at support@secomapp.com!

We look forward to working with you again!

Best wishes,
Artemis
Free Gifts - Customer Support Team

Modifié le 3 avril 2018

App works great. Had some trouble with email responses from them but nothing that couldn't be resolved. They were really great & helpful folks.

They definitely tried to reach out when they found my negative review which just goes to show that they want to live up to the standard that they are supposedly known for - which is a great thing.

Ellana Cosmetics
Philippines
4 mois d’utilisation de l’application
13 mai 2021

Absolutely THE BEST! I searched a wile and FreeGift is very professional! With a super client service! Thank you!!!

Enrico Rizzi Milano
Italie
4 mois d’utilisation de l’application
Secomapp a répondu 14 mai 2021

Hi Enrico Rizzi Milano,

We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Rio
Free Gifts - Customer Support Team.

Modifié le 22 mars 2024

After the update the app is much easier to use. There are still issues sometimes- we've had issues with products being available after the offer expires and a few other things, but tech support (shoutout to Mina) is usually pretty quick and gets issues resolved.

Premium Dog Treats
États-Unis
Plus de 7 ans d’utilisation de l’application
Secomapp a répondu 15 juillet 2019

Hey there, just want to inform you that most of your above complaints have been rectified. When you need further assistance, always feel free to reach us at support@secomapp.com

17 août 2016

This is a great little app! Much more user friendly than other options we've used in the past. Works well and the team is VERY responsive and helpful if you have any questions!

Alimasandbox
États-Unis
4 mois d’utilisation de l’application
5 décembre 2022

Super easy to set up and GREAT customer support! David and Louis helped me a lot. Only wish I had found this app earlier. lol

Kyoku Knives
États-Unis
4 mois d’utilisation de l’application
Secomapp a répondu 6 décembre 2022

Good day to you Kyoku Knives,

We can't express by words how grateful we are to have a chance to support your business! David and Louis are really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.

Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Hannah
Free Gifts - Customer Support Team.

11 octobre 2021

great customer service
thank you for the app which is really useful and friendly user
support is really reactive and helpful

Flash White Pro™
Royaume-Uni
4 mois d’utilisation de l’application
Secomapp a répondu 11 octobre 2021

Dear Flash White Pro™,

Thank you so much for leaving us a wonderful review! Our team is all excited to receive your kind words on our app features and customer service. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers!

If you need further support, we will always be waiting for you at live chat or email support@secomapp.com. It's always our pleasure to assist you!

Best regards,
Sam
Free Gifts - Customer Support Team.

2 novembre 2016

Amazing Support!! The App itself is very useful - takes a little bit to learn, but quite powerful. I think there are a few minor updates they could make to ensure it's 100% bullet-proof, but right now it does the trick! Thank you!

Sled Dogs Snowskates Canada
Canada
4 mois d’utilisation de l’application
25 mai 2015

This is a great app and does what Secomapp is promissing - and even more. The best is that the app is continuously extended an improved. And it has an easy to use interface to setup free gifts and promotions.

I would actually give 6 stars if it would be possible for an amazing support. I needed some customization so that Free Gifts fits to our brand. There were some missing settings sto be able to fit Free Gifts to German language. John helped imediately - even on a weekend - and they added further options in the settings of the app to make life easier to configure stuff without the need to dive into the code. Also John was very friendly and had a lot of patience with quite a lot of questions from my side :)

I'm also using Banner Slider and Quick View app from Secomap with the same experiences. Very good apps, easy to use and very fast and very friendly support.

Reitsport Wüst
Allemagne
4 mois d’utilisation de l’application