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I really like this app. The support team response quickly and always fixed my problem immediately. Robert is really nice to answer my question every time.
Hi there,
This is Trix from Free Gifts - Customer Support Team. Thank you so much for using our app and sharing your wonderful experience with Free Gifts. Robert would definitely be happy to hear that he was able to help you promptly.
Thanks to your support, we will keep on working tirelessly to improve our app and to develop better features for our customers.
If you have any further questions, please feel free to contact us via our livechat or email us at support@secomapp.com. We're always with you!
Best regards,
Trix
Free Gifts - Customer Support Team.
Wonderful app and Nicolas was more than happy and competent to help with setup. Worth the money.
I have come across apps which has great functionalities but poor support. This one's different! The team have been exceptional in assisting our requests. From removing the brand mark to customising the slider. Anne and Brian went over and beyond assisting us with all our request. And the app! Just what I perfectly need. Straightforward and amazingly does the job and more!
App works great and support team is quick to solve any issues.
We used this for a free gift offer, works perfectly. The support team we really great in helping get this set up, very quick to respond. Thanks in particular to Trix & Daniel!
Nice day to you NJODesigns,
Thank you so much for leaving so awesome a review! Trix and Daniel would be really excited to read your awesome review. With your precious support, our team would definitely try harder to provide better features and also better services.
You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!
All the best,
Mickie
Free Gifts - Customer Support Team.
super snel en vriendelijk alles in orde gemaakt!
Anne, Brian & David have been great. They have really helped with coding issues I've had with quick responses! App works exactly how I want on my website. Would definitely recommend.
Hello The NAP Co.!
We appreciate you taking the time to offer such well-thought-out feedback. For our devoted consumers, we will surely keep striving to enhance the features and experience. Anne, Brian and David are grateful for your review and are delighted to be of assistance.
Please get in touch with us via live chat or email at support@secomapp.com if you need any more help. We are always ready to help. Our major objective is to give you the finest service we can!
Best wishes!
Hannah
Free Gifts - Customer Service Team
Great and fast service from their support team. The app does what it says it does and the team is there to help install quickly and custom to whatever theme you have. Service was just as great and fast during the xmas period!
Support is very helpful and quick to respond. We needed two changes made that were unique to our theme and they took care of it promptly for us.
We absolutely love FREE GIFTS by Secomapp app for Shopify. It - seriously - does everything we hoped and more! . . . and even more on top of what we hoped for . . . Additionally, the support, guidance and assistance we received was above and beyond what we've experienced from any app. THANK YOU!!!
ADDED NOTE TO ALL: they offer to assist with installation of the app for free . . . do yourself a favor . . . TAKE THEM UP ON THEIR OFFER!!! . . . It will truly help you out immensely.