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Responsive team, quick implementation, user-friendly app, and adds a new dynamic to our store
The Free Gifts app for Shopify is a game-changer for my business. It's incredibly easy to set up and offers a range of customization options. I can create enticing free gift promotions based on specific conditions, rewarding customer loyalty.
The app seamlessly integrates with my Shopify store, automatically adding free gifts to the customer's cart. It has significantly increased my average order value and encouraged repeat purchases. Customers love the surprise of receiving a free gift, leading to higher engagement and satisfaction.
The customer support team is responsive and helpful, addressing any queries promptly. Overall, I highly recommend the Free Gifts app to Shopify store owners looking to enhance sales and customer experience. It's a powerful marketing tool that delivers results.
Dear Puracy,
Thank you very much for your wonderful review! Our team is so happy when knowing that you are satisfied with our products and our support service. Your valuable input inspires us, especially our development team, to keep improving the app on a daily basis!
If you want more assistance, we are always available through live chat or at support@secomapp.com. Your complete happiness is always our top concern!
Best regards,
Hannah
BOGOS - Customer Support Team.
Support was great! Replies were fast, and the developer was able to work on our requests, and issues were resolved within an hour. This app did exactly what we needed, and more!
Good day to you Luxx Lash,
We want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services.
Please feel free to contact us anytime via live chat or email us at support@secomapp.com when you need a hand. We are always happy to be with you!
All the best,
Sam
Free Gifts - Customer Support Team.
This is the perfect app our team was looking for. Easy set up for diverse free gift rules! We are so glad that we have found this app, works so well. Also their customer service system is super great!!! David helped me set up rules for our store. His reply was so quick and he was very friendly thank you so much :) I'm sure everyone will be satisfied with this app. Highly Recommend
Good day to you Wishtrend!
Thank you so much for your thoughtful comments about our assistance :D
Your positive feedback has given us a boost in confidence, espcially David, and we will use it to improve our services!
If you have any questions, please contact us via Live Chat or email at support@secomapp.com.
We look forward to assisting you once more!
Best wishes,
Hannah
Free Gifts - Customer Support Team
We have been searching for for an application that can handle adding a free gift to cart for almost every order (automatically adding to cart and customers not having to opt in or use a coupon code) and have been having the hardest time to find someone that can also work with subscriptions. You would think the concept would be easy to execute but it has definitely been a trial. Finally, I was able to reach out to "BOGO buy x get y" and from the beginning of contact they have provided very quick service/responses, which is really rare to find. Any questions or customizations I needed, they were able to do with a very fast turn around rate. Other apps we worked with took over 48 hours just to get an initial response. Another noteworthy thing is that their SOPs for adding code is absolutely outstanding. Their code is always very neat and always tagged. We had so many issues with another apps code just basically being all over our theme and causing so many issues. I would definitely check these guys out if you are looking for something similar to what I have described or had similar issues from others apps.
Dear Redbarn.com,
Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.
Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.
Best regards,
Sam
Free Gifts - Customer Support Team.
Great app got a sale the fist day of installation and Anne in their Chat support was extremely helpful. Showed me how to work out a couple of bugs
Good day, Salt Bae Meats Butcher Shop!
That is an incredibly touching review! Anne is overjoyed right now!
We now have even more motivation to improve our services in the future, thanks to you:D
If you need help, please contact us via Live Chat or support@secomapp.com.
Best wishes,
Lauren
Free Gifts - Customer Support Team
John & Brian at Secomapp have been nothing short of awesome to work with. They were very accommodating and went above and behind to help integrate their app with our custom theme while refusing to accept any money from us.
Thank you so much. App is perfect.
Very good support and good app, thanks Louis
Very responsive and helpful when I needed help on installation, didn't have to wait for too long to resolve a coding issue
Hello to you UK Arbortec Trade!
You are a pleasure to work with and we are delighted to work with you on our team. Since you're so enthusiastic about Free Gifts, we know we can put in more effort to make it better.
You can reach us by live chat or email at support@secomapp.com if you need help. We're thrilled to have the chance to work with you!
Many thanks and best wishes,
Anne
Free Gifts - Customer Support Team
This APP has many functions, very useful! You can use it to get more orders and customers. It will be very necessary
Hi LUTEC,
Thank you so much for your awesome review! Thanks to your trust in Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business.
We are just one message away via live chat or email address support@secomapp.com. Your satisfaction is always our pride and joy!
Best regards,
Rio
Free Gifts - Customer Support Team.