Avis (1 885)

Note globale
4,9
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
17 janvier 2020

The custom installation included with purchase was completed quickly with our theme, and the customer service is phenomenal!

Light Elegance
États-Unis
8 jours d’utilisation de l’application
16 novembre 2022

Bon support client, Brian et David sont à rapides et à l'écoute pour résoudre tous les problèmes d'installation ou de personnalisation

Serinita Schweiz
Suisse
7 mois d’utilisation de l’application
Secomapp a répondu 17 novembre 2022

Bonjour Serinita Schweiz,

Merci d'avoir pris le temps de laisser un commentaire aussi pensif ! Nous continuerons sans aucun doute à améliorer les fonctionnalités et l'expérience de nos clients fidèles. Nous sommes vraiment heureux d'être de service et vraiment reconnaissants de votre avis!

Si vous avez besoin d'aide supplémentaire, veuillez nous contacter par chat en direct ou par e-mail à support@secomapp.com. Nous sommes toujours prêts à aider. Notre objectif principal est de vous offrir le meilleur service possible!

Meilleures salutations!
Hannah
Free Gifts - Équipe d'assistance à la clientèle

Modifié le 2 juillet 2018

So far so good. Support installed the code within 24 hours as promised. There are options to offer multiple promotion types and are easy to set up. It is a bit pricey but I plan on making it worth the investment

Water Zone Pro
Israël
8 jours d’utilisation de l’application
1 juin 2021

very helpful staff and prompt reply during working hours. The product works according to what i needed for my free gift promotions.

Cloud Beverage
Singapour
8 jours d’utilisation de l’application
Secomapp a répondu 3 juin 2021

Hi Cloud Beverage,

Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Sam
Free Gifts - Customer Support Team.

23 novembre 2022

They are great! Highly recommended and customer support is very efficient. We asked for help and a customization and it was solved fast.

Olmox
États-Unis
8 jours d’utilisation de l’application
Secomapp a répondu 1 décembre 2022

Hello Olmox,

Thank you very much for your kind words about our assistance.
Your encouraging remarks have boosted our confidence, and we will put them to good use in improving our services!

If you have any questions, please contact us via Live Chat or email at support@secomapp.com.

We are excited to assist you once more!,
Hannah
Free Gifts - Customer Support Team

25 août 2022

Their customer service is amazing...super speedy responses and very helpful. App is easy to use and works like a charm! :)

Jenette All Natural Skin Care
États-Unis
8 jours d’utilisation de l’application
Secomapp a répondu 12 septembre 2022

Thank you so much, Jenette All Natural Skin Care!

That review made us very happy! Because of you, we now have even more motivation to improve our services in the coming days:D

If you require assistance, please contact us via Live Chat or email at support@secomapp.com.

Have a wonderful day!
Hannah
Free Gifts - Customer Support Team

13 novembre 2020

This is the second Secomapp app that we use on our Shopify store. Secomapp is really good to work with, and they always respond to my issues within 24hrs. Their free gifts app has been a great addition to our store. Any issues that we have had they have been able to help us solve them. The only downside is my business is in the USA, and I'm pretty sure Secomapp is in like India or something because they only respond to my emails when I'm sleeping.

Zatural
États-Unis
6 mois d’utilisation de l’application
1 mars 2018

Quick Support, very helpful and have the problem solved quickly.

Make Body Bra Shapewear
États-Unis
8 mois d’utilisation de l’application
2 mai 2022

The application is very good and meets all my expectations. Also very responsive customer service on chat and email! They meet all the needs. Great

Le Paradis Doux
France
7 jours d’utilisation de l’application
Secomapp a répondu 3 mai 2022

Hello, Le Paradis Doux.

Thank you so much for your kind thoughts regarding our assistance:D
Your excellent comment has given us a great confidence boost, and we will utilize it to enhance our services!

Please let us know if you need anything; we'll be available via Live Chat and email at support@secomapp.com!

We look forward to supporting you again!

Best regards,
Ellie
Free Gifts - Customer Support Team

17 mai 2019

Top notch this app!! really! support was fast and make all our needs! superb! keep good working! 100% working as expected!! thank you!

Tudo na Moda
Portugal
7 jours d’utilisation de l’application