Avis (1 889)

Note globale
4,9
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
14 juin 2022

Great App for gifts and promotions. Easy to install and integrate it to your Shopify theme by their experts. Customer Service was really helpful and willing to have a look and solve any problem within a couple of minutes. Totally recommended!

Vertere Berlin
Allemagne
7 jours d’utilisation de l’application
Secomapp a répondu 14 juin 2022

Hello, Vertere Berlin.

We are overjoyed and grateful for your kind words about our services! That note will undoubtedly help us in our efforts to provide excellent customer service!

If you have any questions, please contact us via LiveChat or email at support@secomapp.com.

We hope to be of assistance to you!
Amber
Free Gifts - Customer Support Team

21 novembre 2022

Great app for adding FREE Gifts with purchase. It was a bit confusing to set-up at first but I got help immediately and everything integrated into my shop with ease. Thanks Ellie & Henry.

Ringz & Tingz Jewels
États-Unis
7 jours d’utilisation de l’application
Secomapp a répondu 22 novembre 2022

Good day Ringz & Tingz Jewels!

Thank you so much for such a lovely review! Ellie and Henry will be overjoyed when they read your excellent review. If you continue to support us, our team will work even harder to provide you better products and services.

For us, you'll always be a source of joy! Please feel free to contact us at any time by live chat or email at support@secomapp.com. We are excited to speak with you!

Best wishes,
Hannah
Free Gifts - Customer Service Team

4 mars 2021

Very fast and helpful support, sorted out the issues I had with the app on my store and is definitely worth the premium.

Home Office Life
Royaume-Uni
7 jours d’utilisation de l’application
Secomapp a répondu 11 mars 2021

Thank you for your 5-star review! We're happy to know that you enjoy our app.

28 novembre 2017

The support is great despite the major time difference. They set up a test deal and got me all set up for my sale this coming Friday! Halfpintnaturals.com

Halfpint Naturals
États-Unis
7 jours d’utilisation de l’application
8 novembre 2021

Great application! The customer service is great, friendly and very attentive. Thank you very much.

Couffin Tout Doux
France
7 jours d’utilisation de l’application
Secomapp a répondu 9 novembre 2021

Good day Couffin Tout Doux,

This is Free Gifts - Customer Support Team. Thank you so much for your compliment on Free Gifts app and also for you helpful feedback. Your support means world to us and it would encourage Free Gifts Team to work tirelessly to improve the features for our valued customers.

If you have any further requests, please feel free to contact us via our livechat or email us at support@secomapp.com. We are always ready to serve!

Best regards,
Anne
Free Gifts - Customer Support Team.

12 avril 2018

Really quick responses and quality work!

Meshki Clothing
Australie
7 jours d’utilisation de l’application
22 juillet 2022

I just launched my 1st promo using this app and it's awesome. The app took 2 seconds to install, and customer service sent me a live chat message offering their assistance to help me launch my first promo. I honestly did very little work which was really nice being new to the service. The app is really intuitive to use and customer service was 5 stars!

Kate's Real Food
États-Unis
7 jours d’utilisation de l’application
Secomapp a répondu 2 août 2022

Greetings, Kate's Real Food,

We at Free Gifts appreciate the positive energy you are sending our way:D
David is pleased to hear that you are satisfied with their help!
In order to enhance our service, our personnel will continue to strive for greater quality!

If you need help, please get in touch with us by Livechat or email at support@secomapp.com.

We are overjoyed to have you here!
Brandi
Free Gifts - Customer Service Team

3 novembre 2022

We have recently launched this app on our site after I spent some time trying to find a solution that would be meet the majority of our needs. The support received to date has been brilliant, the team have been very helpful.

Bigjigs Toys
Royaume-Uni
6 jours d’utilisation de l’application
Secomapp a répondu 10 novembre 2022

Bigjigs Toys, good day to you!

You made our day by placing your trust in the Free Gifts app and giving it a five-star rating! Our entire team is ecstatic to have been able to assist and delight you!

Please contact us at support@secomapp.com if you have any more questions or issues. We'll be there for you anytime you need us!

All the best,
Hannah
Free Gifts - Customer Support Team.

28 avril 2017

Love this app! had trouble with instructions when installing it myself but the support team was quick on resolving the issue and installed the app for me.

Mccoy Road
États-Unis
6 jours d’utilisation de l’application
3 juin 2021

I installed the app on my own, but needed a little help afterwards to get it working right on my store. The support team is great- quick to respond and able to turn around help in 24 hours or less. They even worked on my cart to give our GWP promotion a better experience than what is out-of-the-box on the promo set up. The app itself is very easy to use, and creates an easy customer experience.

Dr. Zenovia
États-Unis
6 jours d’utilisation de l’application
Secomapp a répondu 3 juin 2021

Good day Dr. Zenovia,

You made our day with your trust in Free Gifts app and your awesome review! Our team are all happy to know that you are satisfied with our support!

If you have any further requests, please feel free to contact us via our livechat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Trix
Free Gifts - Customer Support Team.