Avis (1 870)

Note globale
4,9
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
6 mars 2023

It wasn't possible to do what i needed but the experience with Customer Support has been great, they've helped me a lot and they've been really nice and gentle :)

My Essential Feelings
Espagne
5 jours d’utilisation de l’application
Secomapp a répondu 8 mars 2023

Good day My Essential Feelings!

We are all so proud that our support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Hannah
BOGOS - Customer Support Team.

22 novembre 2023

Mina, the customer support, deserves every bit of her five-star rating for her invaluable assistance in resolving free coupon code issues in my Shopify store. Her prompt and effective solutions turned what could have been a frustrating experience into a seamless interaction. Mina's expertise not only saved the day but also left me with a positive impression of the support services provided. Five stars well-deserved for Mina's outstanding help!

Brothers Innovation
Inde
Environ 5 heures d’utilisation de l’application
29 juin 2021

The app works really well. The customer service is excellent - Trix was really helpful and took me through how to build an offer step by step.

The Design Palette
Royaume-Uni
5 jours d’utilisation de l’application
Secomapp a répondu 29 juin 2021

Hi The Design Palette,

Thank you so much for your awesome review! Trix would be excited when reading this. Thanks to your trust in our Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business.

We are just one message away via live chat or email address support@secomapp.com. Your satisfaction is always our pride and joy!

Best regards,
Martin
Free Gifts - Customer Support Team.

12 mai 2022

Bonjour, Pouvez vous me communiquer votre mail. Je n'arrive pas à rentrer en contact avec vous.....

Jams Cuisine
France
5 jours d’utilisation de l’application
Secomapp a répondu 18 mai 2022

Hi Jams Cuisine

David from our team has already reached out to you twice via email and if you need anything, just reply to it and our team would be more than willing to support you!

We hope to be of assistance to you!
Johnny
Free Gifts - Customer Support Team

Modifié le 13 janvier 2023

The app itself is smooth and gets the job done with some cool features that I'm looking forward to explore but the really beauty here is the behind the scenes DEV team. They are fantastic problem solvers and a real pleasure to deal with. Special shout out goes to Ellie, Chica, David and Alex. Looking forward to work more with you guys.

Cafe Najjar
Égypte
5 jours d’utilisation de l’application
Secomapp a répondu 31 janvier 2023

Hello, Cafe Najjar

We appreciate your positive comments! Our entire team is overjoyed right now! As a result of your support, we will continue to work hard to improve our products and the experience for our loyal customers.

Please contact us via live chat or email at support@secomapp.com if you require assistance. If you require assistance, we are always available!

We hope to be of assistance!
Hannah
Free Gifts - Customer Support Team

22 novembre 2021

Trix and Brian are very responsive and knowledgable. Trix answered my every question and helped us get set up with great offers! Would definitely recommend this app.

Preggy Plus
Trinité-et-Tobago
5 jours d’utilisation de l’application
Secomapp a répondu 24 novembre 2021

Good day to you Preggy Plus,

Thank you so much for leaving us so awesome a review! Trix and Brian will be really excited to read this. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers!

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!

Best regards,
Rio
Free Gifts - Customer Support Team.

9 septembre 2021

fast support! Quick to resolve all inquiry and it works!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!

Knox Corporation
Philippines
5 jours d’utilisation de l’application
Secomapp a répondu 9 septembre 2021

Good day to you Knox Corporation!

Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Rio
Free Gifts - Customer Support Team.

10 août 2023

Really good customer service- will keep this app for any future use of any new offers that I add to the store

Toshi Jewels
Australie
4 jours d’utilisation de l’application
8 juin 2017

I can't think of a negative thing to say about the app. The support is awesome and very responsive. Our shop uses 3 different apps from Secomapp, and all have always worked without problems. The install is free, and very minimal alteration to your theme. Secomapp will take care of it all and even set up examples (who else does that?!) Given the functionality of the Free Gifts App, it providse something Shopify alone can't offer. I have a hard time understanding any negative reviews. Great support and most importantly, great functionality that is easy to use. It doesn't get much better than that. After installing and uninstalling dozens of different apps to increase sales, I can't say enough great things about 2 companies -- Bold Apps and Secomapp. The combination of the app offerings from both companies is top notch. I am a loyal customer of both, and see the value in the relative monthly fees given the amount of increased sales.

Givethembeer
États-Unis
4 jours d’utilisation de l’application
28 mars 2018

Great support and app works well

Vape Shop Brighton
Royaume-Uni
4 jours d’utilisation de l’application