Note globale
4,9
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
29 mai 2018

So far it seems to be the perfect solution for what I was looking for.

There were some initial issues that needed resolving but Louis Tong was extremely helpful and has helped resolve several issues, all within a few hours of contacting him.

I do think it's a bit overpriced though. With a price reduction this could be the perfect solution for many store owners.

Mancessorizeusa
Royaume-Uni
27 jours d’utilisation de l’application
2 décembre 2022

This is a great app, the customer service response is speedy, and very trustworthy, if you want to do promotions in your website, you must download this app.

FOCALLURE ONLY OFFICIAL SITE
États-Unis
1 jour d’utilisation de l’application
Secomapp a répondu 6 décembre 2022

Hello, FOCALLURE ONLY OFFICIAL SITE!

Thank you very much for your kind and considerate thoughts on the Free Gifts app. It means a lot to us, and we'll do everything we can to improve the service for our long-term customers.

If you have any further questions, please contact us at support@secomapp.com or via live chat. We're always willing to lend a hand if you require it!

Best of wishes,
Hannah
Free Gifts - Customer Support Team.

10 mai 2017

Downloaded the app yesterday and emailed support to install update. It was done very quickly. Brian even created 2 example rules in our store! Excellent service! We can't wait to give this app a test drive.

Puriya
États-Unis
1 jour d’utilisation de l’application
5 juillet 2022

Looked a bit complicated to use at first but CS from Anne and Brain from Dev Team helped me do all that I need. They are skilled and agile!

COMPLETONE
États-Unis
1 jour d’utilisation de l’application
Secomapp a répondu 10 juillet 2022

Good day COMPLETONE,

Thank you so much for such a lovely review! Anne and Brian will be overjoyed when they read your excellent review. If you continue to support us, our team will work even harder to provide you better products and services.

For us, you'll always be a source of joy! Please feel free to contact us at any time by live chat or email at support@secomapp.com. We are excited to speak with you!

Best wishes,
Star
Free Gifts - Customer Service Team

20 novembre 2018

The app is easy to use, and the support team is very responsive and helpful! This seems to be the best app if you need to boost your sales and conversions.

Mia Matovic
États-Unis
1 jour d’utilisation de l’application
6 septembre 2017

The staff helped me install it. This was very useful and saved me a lot of time

The Lottle Shop
France
26 jours d’utilisation de l’application
3 décembre 2018

Fantastic support! We did a few testings with FreeGift and love the flexibility of app, most importantly the support given is one of the best we have had. Even though eventually we didn't go with it (due to differing requirement), would definitely recommend them to anyone - your store is in good hand!

Scanteak
Singapour
1 jour d’utilisation de l’application
3 mai 2019

Still an issue when offering gifts from a product category. Support is aware of it.
Otherwise great app.

Zalaxion
Belgique
24 jours d’utilisation de l’application
12 octobre 2022

Great App! With great customer support thanks to ANNE for making me understand every single thing & explaining again & again to me & helping me out in every single detail as this app was new to me.

Harbour 9
Inde
Environ 23 heures d’utilisation de l’application
Secomapp a répondu 18 octobre 2022

Dear Harbour 9,

Thank you so much for your awesome feedback on our app and support! We could not be happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving Free Gifts app.

If you need our support, we will always be ready to give you a hand via our live chat or support@secomapp.com!

Best regards,
Hannah
Free Gifts - Customer Support Team.

16 avril 2021

I want to say that they are very dedicated, help me solve problems, help me customize functions, the service is very good, and the action is very fast.

TAANAA JEWELRY
R.A.S. chinoise de Hong Kong
Environ 23 heures d’utilisation de l’application
Secomapp a répondu 16 avril 2021

Dear TAANAA JEWELRY,

Thank you so much for your awesome feedback on our app and support! We could not be happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving Free Gifts app.

If you need our support, we will always be ready to give you a hand via our live chat or support@secomapp.com!

Best regards,
Trix
Free Gifts - Customer Support Team.