BOGOS.io Free Gift Buy X Get Y , 1 836 avis
Affiner
-
Par note
I used the app for a Buy X get Y offer for my customers. It performed well, it could be less complicated to use and without the coding but overall good app
Hello SNEAKERMASK,
Thank you very much for your positive feedback and good thoughts on the Free Gifts app. We will continue to work relentlessly to improve the features and experience of our valued customers.
Please contact us by live chat or email at support@secomapp.com if you have any additional questions. We're always ready to lend a hand!
Best wishes,
Blu
Free Gifts - Customer Support Team.
I require an app that allows me to do tier gifting based on purchase qualification on certain products, this allows me to do it well! Louis (Developer) and Robert (Customer Service) was very very helpful!
Good day The Boozy Hub,
You made our day with your trust in Free Gifts app and your awesome review! Robert and Louis would be really happy to know that you are satisfied with our support!
If you have any further requests, please feel free to contact us via our livechat or email us at support@secomapp.com. We always appreciate you!
Best regards,
Trix
Free Gifts - Customer Support Team.
Very poor customer service, the app created a whole bunch of errors, big mess. Will not use this app again.
So sorry for your unhappy experience with our app. Because you have requested us to remove all necessary code for the app to be working, when you want to test it again, please ask us to re-install the code for you first. Thank you.
One of the Best App on the Shopify Store. Super Fast Support. Guys are amazing as they have developed a super app.
Thank you so much, Holy Land Dates!
Your lovely review made us very happy! Because of you, we now have even more motivation to improve our services in the coming days:D
If you require assistance, please contact us via Live Chat or email at support@secomapp.com.
Have a wonderful day ahead,
Hannah
BOGOS - Customer Support Team
Don't do it! Terrible customer support and non existante technical service. This is a joke, I had to wait 3 days and no help whatsoever!
I am deleting this app and never going to do business with them ever again.
Hi Admin, we have already replied to you with the proper solution. You probably miss it somehow. Could you please check email from support@secomapp.com?
The app wasnt installed correctly by Secomapp guys, or just doesnt work.
It caused us a real customer experience issues when the free gift wasnt shown as free to the customer.
Also - there is no one to talk to. takes a lot of time to get back to customers.
Very bad.
We are so sorry for the unhappy experience you've had.
Because we don't work at weekend (Saturday afternoon and Sunday, GMT +7), we've not been with you in time.
We would love to have to back and this time, we would want to help you create the offers for you desire.
$30 ++ ? It is absolutely not worth the cost. Instructions are there, but it could be better as there are some code adjustments to do, it could take you a while to figure it all out. Also when I remove the main product from my basket, the customer can still get away with free gift by removing the main product. I truly hope it was my mistake (it has to be for that price), but yes, not working for me and not worth the struggle even though support is there. The design is poor looking to my taste. I uninstalled and still I had to go through many liquid files to remove manually files that weren't removed. I love the concept though, just need some major improvements for such a price. So far my recommendation is : don't even try it.
It's a great app, does what it needs to do. Would love some more customisation features in terms of the GUI but overall happy with it. The customer service is amazing.
Dear We Might Be Tiny (US),
Our team is grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.
If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!
Best regards,
Rio
Free Gifts - Customer Support Team.
Amazing and timely support and Anne and the other members of the team helped so perfectly with the installation and to get the offers on the site up and running ,Highly recommended them.
Good day to you VSDent,
We are so thankful to have such a lovely customer like you with us. Your trust and your thoughtful feedback will absolutely motivate us to work harder on developing better features for Free Gifts app.
In case you need our support, please feel free to contact us via live chat or email us at support@secomapp.com!
Best regards,
Hannah
Free Gifts - Customer Support Team.
I use the app across many websites, it has helped increase sales and is very easy to use. Support staff are very helpful and quick to respond. Highly recommend.