BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Avis (2 332)

Note globale
4,9
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
17 février 2017

Spent 3 hours trying to decode the install instructions as they are in very poor English. After 4 hours we had the app installed but the app didn't work. If you are looking for an app that automatically offers 2 for 1 deals at the checkout by auto deducting deal at the checkout this app is not for you.

Fellows Essential Gentleman
Royaume-Uni
3 mois d’utilisation de l’application
Secomapp a répondu 15 juillet 2019

We're very sorry to hear that you had a bad experience. It would be better if you let us help you install all liquid code before you try testing the app.
About the issue on Checkout page, actually, there's nothing for any 3rd party like us to work due to the unlimited permission from Shopify for security matters. Our team of experts will gladly take care of your needs if you choose to use our app again. Thank you :)

6 février 2020

This app is so good. Excellent fast support. Provide the best free gifts features. It is so helpful.

stagehourglasscosmetics-uk
Royaume-Uni
3 jours d’utilisation de l’application
28 juin 2023

Hi I really appreciate your work you guys are totally supportive as well as cooperative Thanks for helping us and meeting our requirements

Thanks a lot...

My Store
Inde
3 jours d’utilisation de l’application
Secomapp a répondu 2 juillet 2023

Good day to you,

You made our day with your trust in Free Gifts app and your awesome review! Our team are all happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Hannah
BOGOS - Customer Support Team.

5 mars 2018

I will give a five when it has a countdown bar to motivate the customer to reach the $$$ threshold for the free gift. Otherwise it works without hiccups.

Salt And Lace Intimates
États-Unis
2 mois d’utilisation de l’application
7 janvier 2017

Do not buy this app! Can't use it on Firefox by their own admission. Can't upload full collections for the gifts. Can't get a refund after 3 weeks. Horrible experience!!!

Thefighterinside
États-Unis
3 mois d’utilisation de l’application
Secomapp a répondu 15 juillet 2019

We apologize for causing frustration. The issue of using it on other browsers like Firefox is nothing to worry about which could be handled within minutes. And sorry about the collection uploading because you want too many products (about 12000 variants) as gifts which exceed the number the app can handle. Finally, the process of refund also depends on Shopify. We are so willing to back you up with the best from our side. Thanks for your kind understanding.

16 février 2022

I used this app to do a buy one and get one for free for my shop .I felt confused at beginning, but thanks to David and Anna 's help . 5 stars for their service.

ROMISS
R.A.S. chinoise de Hong Kong
3 jours d’utilisation de l’application
Secomapp a répondu 16 février 2022

Greetings ROMISS,

It is always a pleasure to serve you, and our team, particularly Anne and David, are delighted to have you on board. With your help, we can make even more progress on our Free Gifts app development.

If you need help, please contact our support team by live chat or email at support@secomapp.com. The possibility to serve you excites us greatly!

Much appreciated,
Jim
Free Gifts - Customer Support Team.

18 novembre 2021

Robert, Trix and Louis are really on it. Based in South Africa these guys were basically available 24 hours and assist with a few mods on the site. The support for this app is what is sets apart.

iProtein
Afrique du Sud
2 jours d’utilisation de l’application
Secomapp a répondu 18 novembre 2021

Nice day to you iProtein,

Thank you so much for leaving so awesome a review! Trix and Louis would be really excited to read your awesome review. With your precious support, our team would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Sam
Free Gifts - Customer Support Team.

10 juin 2018

Too early to say if the app will work well for me. Am still in my first 2 days since the app was activated. But I like the features and I feel that they could really encourage people to buy from my site. Hoping my gut fee is right :)

Maia Gianna Organic Mfg
Philippines
2 mois d’utilisation de l’application
Modifié le 12 décembre 2016

The support team worked endlessly to help me out with any issue and installed the code for me for free! The free gift app is amazing! It is a great sales booster for any store. I love it. 5 stars well deserved!

Spotless Chic
Canada
2 jours d’utilisation de l’application
26 novembre 2018

Nicolas was incredible in helping me set up my store discounts and understand better how to do things! 10/10 recommend!

Love Does Store
États-Unis
Environ 2 mois d’utilisation de l’application