BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Avis (2 334)

Note globale
4,9
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
20 novembre 2018

The app is easy to use, and the support team is very responsive and helpful! This seems to be the best app if you need to boost your sales and conversions.

Mia Matovic
États-Unis
1 jour d’utilisation de l’application
29 mai 2018

So far it seems to be the perfect solution for what I was looking for.

There were some initial issues that needed resolving but Louis Tong was extremely helpful and has helped resolve several issues, all within a few hours of contacting him.

I do think it's a bit overpriced though. With a price reduction this could be the perfect solution for many store owners.

Mancessorizeusa
Royaume-Uni
27 jours d’utilisation de l’application
3 décembre 2018

Fantastic support! We did a few testings with FreeGift and love the flexibility of app, most importantly the support given is one of the best we have had. Even though eventually we didn't go with it (due to differing requirement), would definitely recommend them to anyone - your store is in good hand!

Scanteak
Singapour
1 jour d’utilisation de l’application
6 septembre 2017

The staff helped me install it. This was very useful and saved me a lot of time

The Lottle Shop
France
26 jours d’utilisation de l’application
29 septembre 2023

Awesome customer service. Actually the best I've ever dealt with on Shopify

Muscle Mat
Australie
Environ 23 heures d’utilisation de l’application
12 octobre 2022

Great App! With great customer support thanks to ANNE for making me understand every single thing & explaining again & again to me & helping me out in every single detail as this app was new to me.

Harbour 9
Inde
Environ 23 heures d’utilisation de l’application
Secomapp a répondu 18 octobre 2022

Dear Harbour 9,

Thank you so much for your awesome feedback on our app and support! We could not be happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving Free Gifts app.

If you need our support, we will always be ready to give you a hand via our live chat or support@secomapp.com!

Best regards,
Hannah
Free Gifts - Customer Support Team.

16 avril 2021

I want to say that they are very dedicated, help me solve problems, help me customize functions, the service is very good, and the action is very fast.

TAANAA JEWELRY
R.A.S. chinoise de Hong Kong
Environ 23 heures d’utilisation de l’application
Secomapp a répondu 16 avril 2021

Dear TAANAA JEWELRY,

Thank you so much for your awesome feedback on our app and support! We could not be happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving Free Gifts app.

If you need our support, we will always be ready to give you a hand via our live chat or support@secomapp.com!

Best regards,
Trix
Free Gifts - Customer Support Team.

3 septembre 2018

We rated 3 stars till the support reply to our emails and tickets .. we installed the store pick app paid and where so happy we found one ... but like other website owners who have little coding and html experience we could ot make it work and have some bugs 3 days and support does no respond to our support tickets all they send us is more application to install

Redootattoo
Canada
30 jours d’utilisation de l’application
12 septembre 2016

I want to rate this higher except the customer service is terrible! I reached out to them only to later recieve a message 2 days later asking me if I had any questions, as if they never read my prior message. After i responded and explained that I had already messaged, I received a return message that appeared as though they did not even read what I wrote but rather just responded with some kind of template. All i wanted was a good gift app so i could offer my customers exclusive gifts but I cannot seem to receive an type of support. really too bad.

Your Connection Destination
États-Unis
30 jours d’utilisation de l’application
3 mai 2019

Still an issue when offering gifts from a product category. Support is aware of it.
Otherwise great app.

Zalaxion
Belgique
24 jours d’utilisation de l’application