Note globale
4,9
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
Modifié le 14 décembre 2018

It works great and the customer support is also great. There were a few bugs in the beginning but they were all sorted out within minutes. Brian replies fast and is extremely helpful whenever a problem arises.

ALLYOUNG INTERNATIONAL
Malaisie
Plus d'un an d’utilisation de l’application
Modifié le 14 août 2016

Great App and outstanding support! Any issues are assisted immediately and even followed up. Nicolas helped us with initial set up within 24 hours and answers any queries in a timely and very helpful manner all for free. Highly recommend based on the support alone, but the App is great too!

She Lion
Australie
Plus d'un an d’utilisation de l’application
13 mai 2021

I have been using this app for about a year. Great app for those requiring free gifts to be added automatically into your cart. The support was superb. Trix, the one who helped me to optimize some of the loopholes, was patient in teaching me how to do it. They also optimize the auto-refreshing rate on the cart page which helps to improve on the page speed. Definitely recommend anyone who needs to add free gifts to improve conversions and AOV.

Moving Steps
Singapour
Plus d'un an d’utilisation de l’application
Secomapp a répondu 14 mai 2021

Hi Moving Steps,

You made our day with your kindness and your awesome review. We are so grateful to have you with us and we could not be happier to have your trust and satisfaction! With the support from our precious customers, we would definitely work harder to improve our app and support.

Should you need any further assistance, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Sam
Free Gifts - Customer Support Team.

20 mars 2018

This app works exactly how we need it to. Installation was extremely quick and easy! The support team is very helpful and quick to respond. Nothing negative to say about our experience with Free Gifts by Secomapp!

Rustic Marlin
États-Unis
Plus d'un an d’utilisation de l’application
18 novembre 2017

Great app! Easy too use with great CS!

Evve Milano
États-Unis
Plus d'un an d’utilisation de l’application
5 avril 2023

This app does exactly what we need it for. Adds gifts to the cart based on conditions and also gives people options of gifts.

As well as this, the customer service is some of the best I have dealt with, also friendly, knowledgable and happy to help!

Leachs
Royaume-Uni
Plus d'un an d’utilisation de l’application
Secomapp a répondu 7 avril 2023

Good day Leachs!

We are all so proud that our support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Hannah
BOGOS - Customer Support Team.

30 juillet 2018

Great support, Thanks Lea for on-time help and the app is exactly what I needed.

Dmg Cases
Inde
Plus d'un an d’utilisation de l’application
18 mai 2021

Had an issue with the shopping cart so contacted customer services and they sorted it out in minutes. Good service.

BBCo Headwear
Royaume-Uni
Plus d'un an d’utilisation de l’application
Secomapp a répondu 18 mai 2021

Dear BBCo Headwear,

Our team are so happy that we were able to support you promptly! With your trust, we are encouraged to work harder on improving our app and support team!

Please reach us anytime via live chat or email us at support@secomapp.com for any issues and concerns. We are always willing to assist you!

Cheers,
Richard
Free Gifts - Customer Support Team.

4 juillet 2022

Awesome and immediate support. There are very detailed settings to let you pick, like auto gift product added, same product with different variants picks and so on. Recommended.

telic-tw
Taïwan
Plus d'un an d’utilisation de l’application
Secomapp a répondu 10 juillet 2022

Hello telic-tw,

We are ecstatic and grateful for your compliments on our services! That note will undoubtedly aid us in our efforts to provide outstanding customer service!

Please contact us via LiveChat or email at support@secomapp.com if you have any questions.

Best to you,
Clay
Free Gifts - Customer Support Team

3 juin 2022

Very good app and also quick and good customer serivce, thank you for this app, it has given us much more sales <3

Saaren Taika Shop
Finlande
Plus d'un an d’utilisation de l’application
Secomapp a répondu 3 juin 2022

Good day, Saaren Taika Shop!

We appreciate your positive feedback! Right now, our entire crew is ecstatic! We will continue to work hard to improve our products and experience for our loyal customers as a result of your support.

If you want assistance, please contact us by live chat or email at support@secomapp.com. We are always available to help you if you need it!

We hope to be able to assist you!
Amber
Free Gifts - Customer Support Team