Note globale
4,9
Nombre d’avis par note
  • 91 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
29 juin 2021

Works great, have been using their app for over a year. Their support team is great! It's a conversion booster

Waggy Pup
États-Unis
8 mois d’utilisation de l’application
Secomapp a répondu 30 juin 2021

Good day to you Waggy Pup,

We can't express by words how grateful we are to be chosen by you! With your precious support, our team would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Sam
Free Gifts - Customer Support Team.

25 avril 2023

Easy to use. Kind support. Quick response.
I had problem to set what I wanted, but could easily solve problem by customer support in a day.

Puremer Japan
Japon
8 mois d’utilisation de l’application
Secomapp a répondu 25 avril 2023

Good day to you Puremer Japan,

Our entire team really appreciate you for taking the time to provide such a nice feedback! We will definitely keep working harder to improve the features and experience for our loyal customers.

If you require any more assistance, please contact us by live chat or email at support@secomapp.com. We are always willing to assist. Our number one objective is to provide you with the finest service possible!

All the best!
Hannah
BOGOS - Customer Support Team

16 décembre 2019

I have used the app in the last email campaign (BOGO) and achieved some great results, which is a ca. 27% increase in sales. The app offers many features, and I will test them more in the future. However, I had some issues with installation, and I could not do it by myself, but Peter, from their support, gave me a hand and did a really excellent job. He was very friendly and showed me how the app works! Thanks, man!

Študentska-trgovina.si
Slovénie
8 mois d’utilisation de l’application
15 décembre 2021

Great support! Was able to fix the issues stated. Very patient customer service as well. I recommend this app to the ones always giving freebies :)

Ausnew Home Care
Australie
8 mois d’utilisation de l’application
Secomapp a répondu 17 décembre 2021

Good day to you, Ausnew Home Care!

We can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, we would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Sam
Free Gifts - Customer Support Team.

11 mai 2021

This app and team behind the app are amazing! The functionality I wanted was available in the previous version of the app, so after I mentioned the request they went in and built it out for me within the week! I now use this app to give away free gifts for both standard purchases and a special gift for people who sign up for a subscription through our third party subscription service. It's super simple and easy to use. I would highly recommend!

BuzzFit
États-Unis
8 mois d’utilisation de l’application
Secomapp a répondu 12 mai 2021

Hi BuzzFit,

Thanks million to you for your trust and patience to us! We believe that your suggestion to bring back a feature in our app is gold and other customers can also find it easier to make our app work with subscription products.

Should you need our support, please feel free to drop us a message on live chat or email support@secomapp.com. We are always willing to give you a hand!

Cheers,
Robert
Free Gifts - Customer Support Team.

21 octobre 2021

The support is super fast and super-efficient. This is my 2nd time installing this app. I couldn't find any other free gift app that can match this app's features.

Online Innersejuk Store
Malaisie
8 mois d’utilisation de l’application
Secomapp a répondu 21 octobre 2021

Dear Online Innersejuk Store,

Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Trix
Free Gifts - Customer Support Team.

18 décembre 2019

Cool app, which offers many features. I have already sent an email campaign with the links for a free gift, and the response was very promising, so that I will continue with promotions. However, the app is very robust, and you need to be a tech guy. I think I am kind of, but it was still too much. Fortunately, Peter from Secomapp tech support was fantastic and very helpful. He installed the app quickly and also created some test campaigns that I did not have any problems to make my own. Thanks for that!

zirafa
Slovénie
8 mois d’utilisation de l’application
7 février 2020

Super useful app! We have used it for several email campaigns, which were very profitable. It is tricky to install the app, though, but Peter from support was great, he helped us a lot and ensured that everything went smoothly. I would give 4 stars due to the tricky installation, but one star goes to Peter and his support.

1ashop.hu
Slovénie
8 mois d’utilisation de l’application
7 février 2020

Cool app, handy for email campaigns. The only negative thing is the installation. It's a bit confusing, but Peter on support helped me a lot and did all the hard work. Thanks!

cool-shop-pl
Slovénie
8 mois d’utilisation de l’application
12 juillet 2022

We use the app each week and the support is beyond great. the team works hard to correct any element that is not right. We have started making this app our main promotional hub for all free gifts, samples and discounted items. I would recommend this to any new shopify store.

European Wax Center
États-Unis
7 mois d’utilisation de l’application
Secomapp a répondu 12 juillet 2022

Dear European Wax Center,

We appreciate and are grateful for your kind words about our services. That note will undoubtedly help us in our efforts to provide outstanding customer service!

Please get in touch with us by LiveChat or email at support@secomapp.com if you have any questions.

We hope to be able to help you!
Wayne
Free Gifts - Customer Service Team