BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Avis (2 335)

Note globale
4,9
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
Modifié le 30 août 2021

Great Help! very nice support team and always a very quick answer. Problem was solved after 30 minutes.

Ginsonline
Belgique
Plus de 4 ans d’utilisation de l’application
Secomapp a répondu 29 mars 2021

***UPDATE Apr 12, 2021
Hi Ginsonline Team,
We have tried to contact you via several tickets including: #97289, #97067, #96635 regarding the issue with $0 products. Could you please check your mailbox and let me know your thought?

-------------
Hi Ginsonline,
I’m really sorry for your unhappy experience! Our Developer Team has completed fixing the issue for you. We have replied to you via ticket no #96635. Could you please check your mail box and let me know your thought?
Thank you so much!
Robert
Free Gifts – Customer Support Team

22 novembre 2019

Incredible support provided (quick installation and response to questions)! Surprised the app was able to work with other checkout flow apps installed on site.

Epicuren Discovery
États-Unis
Plus de 4 ans d’utilisation de l’application
17 mars 2023

Super speedy response/help with support! Have had nothing but a great experience with this app! :)
Would recommend!

Scribble Prints Co.
États-Unis
Plus de 4 ans d’utilisation de l’application
Secomapp a répondu 22 mars 2023

Dear Scribble Prints Co.,

Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our BOGOS app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Hannah
BOGOS - Customer Support Team.

1 décembre 2023

Excellent Customer Service!

VIKTORIA LOUISE
Autriche
42 minutes d’utilisation de l’application
20 juin 2023

Would recommend this app. It's relatively easy to use, the devs are always helpful, and their response time is super fast as well.

by charlotte
Australie
Plus de 4 ans d’utilisation de l’application
Secomapp a répondu 2 juillet 2023

Good day to you by charlotte,

Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team.

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!

Best regards,
Hannah
BOGOS - Customer Support Team.

4 mai 2023

Their customer service is prompt and very knowledgeable. I have 6 Shopify Stores and many personalization demands for each and they were able to accommodate them easily. I wish every Shopify App was this good :)

Super-Dry (04)
Canada
Plus de 4 ans d’utilisation de l’application
Secomapp a répondu 4 mai 2023

Good day to you Super-Dry (04)!

Thanks a ton for your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Hannah
BOGOS - Customer Support Team.

13 juillet 2018

Best customer experience ever. They were very helpful!

Rocky Mountain Barber Company
Canada
Plus de 4 ans d’utilisation de l’application
Modifié le 27 février 2017

The customer support was amazing. They even answered my email on Saturday! My request for customization was done in one day. I would recommend it to anyone who is on the fence.

Evesgarden
États-Unis
Plus de 4 ans d’utilisation de l’application
Modifié le 28 septembre 2018

A perfect app to make gifts to customers in order to retain them. Assistance is really fast and available to solve requests and open tickets.

I really recommend this app!

Be Perfect Store
Italie
Plus de 4 ans d’utilisation de l’application
Modifié le 26 mai 2023

The support team has been very helpful and quick in resolving errors. So far we haven't had any bugs with the new version.
Hoping that they offer the bundle feature again :)

HairMNL
Philippines
Plus de 4 ans d’utilisation de l’application