BOGOS.io Free Gift Buy X Get Y

BOGOS.io Free Gift Buy X Get Y

Avis (2 562)

Note globale
4,9
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 2 % des avis sont des avis à 1 étoiles
12 février 2025

DO NOT USE THIS APP - avoid at all cost- read full review, it will save you thousands of dollars.

I had an extremely disappointing experience with this app and its support team. After uninstalling the app, I discovered that a cloned product remained active on my store, allowing customers to purchase an offer that should have been automatically disabled upon app removal. This resulted in financial ...

VivaRays
Canada
22 jours d’utilisation de l’application
Secomapp a répondu 13 février 2025

Hi VivaRays,

The situation occurred due to the failure to follow the removal instructions provided via multiple channels, including in-app, email, and live chat. BOGOS has ...

20 février 2025

You can't even view it on draft before you publish. Didn't like the customer service either.

Korilane
Estonie
Environ une heure d’utilisation de l’application
Secomapp a répondu 24 février 2025

Hi Korilane,

I deeply apologize for your unhappy experience with the app and our support.

Our Customer Support Leader would like to arrange a call with you to resolve ...

13 juillet 2020

Really not good. The app creates a free variant on our website that is visible on our website, we tried to hide it many times but there is nothing to do. People can hack it and add free products to their orders. We have contacted the app many times without any chance to make it work, we paid developers to work on it but there is nothing to do...

111SKIN UK
Royaume-Uni
Plus de 4 ans d’utilisation de l’application
Secomapp a répondu 16 juillet 2020

So sorry for your unhappy experience. But as our last email, you just required us to leave it for your developer to handle the app and then things just got out of our control ...

30 novembre 2023

App doesnt work well. If their support team fixes up one thing, there is always something else that breaks. I haven't been able to use this app for what it was meant to do even though I have been paying $39 every month for the past few months. Whenever I set up a new offer there is always an issue: fraudulent orders being created, quantities not adjusted correctly are some of the issues ...

Importatoy
Afrique du Sud
Presque 2 ans d’utilisation de l’application
Secomapp a répondu 3 décembre 2023

Hi Importatoy,

I'm sorry for the unhappy experience that you encountered while using our app! Our support agent, David would like to arrange a call meeting to solve all the ...

29 avril 2019

Have used the app for many months but as a result someone called Luke Bendall has been able to fraudulently order our GWPs and only pay for the delivery never for any product. Last year it cost me £1000s as he was ordering 25 of each product and only ever paying for delivery. I don't how this has happened but it seems to be linked to how the app creates a 100% variant. I removed the app and this ...

BOUCLÈME
Royaume-Uni
Plus d'un an d’utilisation de l’application
Secomapp a répondu 15 juillet 2019

I'm really sorry, but your issue has been fixed now by our new feature name "Using DraftOder API". Could you please check it again and reply our email from support@secomapp. ...

23 juin 2023

Installed this app 7 hours ago. Have been in touch with the support ever since. I am facing three different issues. I have been assured that the issues are solved, but they simply are not. So I reached out to them again. They again assured me its fixed. But they are not. Struggling with this back and forth now for several hours. From an app that charges 50 euros per month i expect that it works ...

William Walker
Allemagne
Environ un an d’utilisation de l’application
Secomapp a répondu 24 juin 2023

We apologize for not meeting your expectation during our session yesterday, William Walker.

The request took us multiple attempts to complete as there was an issue with the ...

5 septembre 2022

It worked well for about two weeks. After that, something broke and all of the items in the special offer, you could add to your cart for free. after escalating it to their support, they started working on it - next morning they said its fixed, after I checked it was not fixed. I escalated it again, AGAIN after 1 day, they said now its fixed, only to find out today its not fixed. they are not ...

4Endurance Slovenija
Slovénie
8 mois d’utilisation de l’application
Secomapp a répondu 5 septembre 2022

Hi Admin,

I'm truly sorry for the unhappy experience you have encountered with our app. Our team has already resolved that and checked all other product pages and they are ...

Modifié le 5 septembre 2022

Great support. Setting up was easy. No bugs so far, we just set it up in a matter of minutes and lets see how it goes from here. UPDATE after 2 weeks: After using the APP for 2 weeks, we encountered the first serious bug, people were able to add the gifts to their cart without reaching any treshhold. After looking at negative reviews, I see the problem is fairly common. However, after reporting ...

4Endurance Italia
Slovénie
8 mois d’utilisation de l’application
Secomapp a répondu 2 août 2022

Thank you very much 4Endurance Italia,

We were thrilled to get such positive comments!
Thanks to your efforts, we are now even more motivated to improve our services in the ...

Modifié le 12 juillet 2019

I need to leave a 1 star review.

App was allowing products ''purchase'' at £0.00 cost. Item was listed for nothing even though the cart was not fulfil the rules set up.

After they fixed this one there is another problem. You can't buy the promotional item if you want to purchase it outside the promotion.

Let's see what the support will do about it. At this point it is too much problems ...

RED SUPPS
Royaume-Uni
8 mois d’utilisation de l’application
Secomapp a répondu 15 juillet 2019

I'm really sorry, but your issue has been fixed now by our new feature name "Using DraftOder API". Could you please check it again and reply our email from support@secomapp. ...

Modifié le 9 mars 2022

Stay away from this app. This app caused a major issue in our store. We used this app to create an offer - a small gift with purchase during a seasonal sale then had the offer scheduled to turn off after the sale was over. Months later, we figured out that people using Shop Pay got our high-priced items for free! Even though the offer was expired on the app. The products that people were getting ...

Bebonia
États-Unis
6 mois d’utilisation de l’application
Secomapp a répondu 10 novembre 2021

Dear Bebonia, We are truly sorry for this inconvenience! Our app prevents this case by setting all the gifts’ fulfillment services as manual. However, those orders were ...