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We are using this app to offer a free gift (comprised of x8 variants) to our customers.
The app works nicely, the quick support and installs from Louis @ Secom have been brilliant.
Good support from Robert! App is also excellent! Great value for our shop and for our customers. Great support from Robert! App is also excellent! Great value for our shop and for our customers.
Hi Cancam,
I can't express in words how grateful we are to have a chance to support a warm-hearted customer like you! Robert will definitely be happy to hear that. Our team will work tirelessly to develop new features and improve our support.
Don't hesitate to drop us a message via live chat or email address support@secomapp.com. We are always willing to assist you!
Cheers,
Sam
Free Gifts - Customer Support Team.
Great app and responsive customer service! Helped me get my free gifts up and running on my Shopify store!
Good day to you Bottomslab MY,
Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder on improving our app and our support team.
May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.
All the best,
Ellie
Free Gifts - Customer Support Team.
Really Great! Support was quick to solve my issues! Definately recommend using to promote your shop
This App is Amazing for all of us at Run Gum Energy Gum. Support is amazing and it is flawless!
We were looking for a nice and efficient app to set some bundle offers and made a good choice with this great app. It's really well designed to fill our needs, like having part of a stock of a same sku to be used as a classical item (to be purchased by our customers) and some to be used for promotion. Above all, the support is really quick, nice and efficient. Thanks a lot Trix and the team. Fred
Hi Colorful Black,
We are all so proud that our app and support can make you feel satisfied! Trix would be really happy to read your review. Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!
Best regards,
Rio
Free Gifts - Customer Support Team.
Great app! we have been using on our store and it gives us great flexibility with the promotions we wish to run. Support has been incredible, always helping with any questions we have and ensuring our promo runs smoothly.
Best support I have received from any app company on here. I had a few issues with speed and a minor issue with the banner. Fixed them all quickly. Thanks!!
Dear Metaldetectingshop.com,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.
Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.
Best regards,
Ellie
Free Gifts - Customer Support Team.
Top quality service with a gift app that WORKS! Cannot say enough good things about these app developers and this product. David and Ellie were exceptional in getting us set up correctly form the start and were super quick to get their team iron out a few teething issues (in minutes). Highly recommend this app for its functionality and dependability. Having such dedicated customer service is like a safety net. Well worth the investment.
Hello TruBeef Organic!
We appreciate you taking the time to offer such well-thought-out feedback. For our devoted consumers, we will surely keep striving to enhance the features and experience. David and Ellie are grateful for your review and are delighted to be of assistance.
Please get in touch with us via live chat or email at support@secomapp.com if you need any more help. We are always ready to help. Our major objective is to give you the finest service we can!
Best wishes!
Hannah
Free Gifts - Customer Service Team
Brian, who helped me install the app, was really helpful in not only assisting with the installation, but went above and beyond to help troubleshoot a minor problem I had. I realize that this is outside of his scope, so am really grateful for his support.