리뷰 (1,902)

전체 평점
4.9
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2017년 2월 3일에 편집됨

This is a great app to alert customers about free gift opportunities. the support is fast and great. I am happy I found this app. Thank you for the great work and support!
Tina.

Tkskin
오스트레일리아
앱 사용 기간 6개월
2022년 3월 28일

Amazing support! Ellie was patient and kind enough with me to explain me everything I needed! Great job, guys! Keep it up!

risingsunshine
루마니아
앱 사용 기간 6개월
답글 Secomapp개 2022년 3월 29일

Greetings risingsunshine!

Ellie and our entire team thank you for those awesome compliments! Our team will certainly try to improve our services day by day and with kindness from merchants like yours, we are more and more motivated to do better!

Let us know on Live Chat or email support@secomapp.com when you need us!

We will be there for you :D
Dave
Customer Support Team - Free Gifts

2021년 7월 23일

This app works perfectly and the team is super reactive and always there to help. Thank you Trix and Louis !

boutique-test-dify
프랑스
앱 사용 기간 6개월
답글 Secomapp개 2021년 7월 26일

Good day to you boutique-test-dify!

Thanks a ton for your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us, especially Trix and Louis, to work harder to improve our app and our support team.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Cameron
Free Gifts - Customer Support Team.

2022년 4월 15일

Works with discount codes on top of the gift offer! Great up, fast support, they can do custom code if you need to.

Luxury Confidence
이탈리아
앱 사용 기간 6개월
답글 Secomapp개 2022년 4월 18일

Hi Luxury Confidence,

Thank you so much for your kind words about our help:D
Your positive feedback has given us a huge boost in confidence, and we'll use it to improve our services!

Please let us know if you require any assistance, as we will be available via Live Chat and email at support@secomapp.com!

We look forward to assisting you once more!

Best wishes,
Anne
Free Gifts - Customer Support team

2021년 9월 14일

Absolutely first class customer service. Trix was able to answer and resolve a small issue I was having when displaying an offer generated by the app with a 3rd party checkout slide bar. App works perfectly now on both desktop and mobile devices.

The Boujie Lounge
영국
앱 사용 기간 6개월
답글 Secomapp개 2021년 9월 15일

Hi The Boujie Lounge ,

Thank you so much for your awesome review! Trix would be excited when reading this. Thanks to your trust in our Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business.

We are just one message away via live chat or email address support@secomapp.com. Your satisfaction is always our pride and joy!

Best regards,
Sam
Free Gifts - Customer Support Team.

2020년 4월 24일

We use this app to add free gifts for specific product variants. I was having trouble getting everything configured correctly, but I reached out to support and they were able to help with a pretty quick turn around time. Much appreciated and our store looks great.

PerformaSleep
미국
앱 사용 기간 6개월
2022년 8월 31일

Great app and great customer service. David really helped us in setting up the app. Works totally fine.

Tales & Tails
독일
앱 사용 기간 6개월
답글 Secomapp개 2022년 9월 12일

Good day to you, Tales & Tails!

Your kindness and affection are greatly appreciated by the Free Gifts customer service team.
We are overjoyed to have received such positive feedback, and David is the happiest of us all:D

Please contact us via LiveChat or email at support@secomapp.com if you have any questions.

Best wishes,
Hannah
Free Gifts - Customer Support Team

2017년 2월 12일에 편집됨

This is the best "buy x get y" free app for Shopify. Easy install (they do it for you, free), easy to customize the functionality. This app has lead to many sales for us.

Also, they have the best support of any other developer I've seen.

First-rate product and company!

Aubreysommier
미국
앱 사용 기간 6개월
2022년 2월 2일

Had some issues with the functionality of the app due to some settings on our end. Reached out to customer support and Anne was quick to respond and fix the issues. Ver happy!

Dallmann Confections
미국
앱 사용 기간 6개월
답글 Secomapp개 2022년 2월 7일

Nice day to you Dallmann Confections!

Please accept my heartfelt thanks for your kind remarks and valuable feedback on the Free Gifts app. It means the world to us, and we'll do everything we can to improve the service for our loyal customers.

Contact us via live chat or email at support@secomapp.com if you have any more questions. We're always here to lend a hand!

Looking forward to assisting you soon!
Ferb
Free Gifts - Customer Support Team

2021년 11월 22일

The application is super convenient and makes me generate additional business. A team that responds quickly in case of problems. I highly recommend this application.

Génération Culinaire
프랑스
앱 사용 기간 6개월
답글 Secomapp개 2021년 11월 23일

Good day Génération Culinaire,

We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Alex
Free Gifts - Customer Support Team