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Great app and amazing customer service. I had a wonderful experience with the customer service rep Mina. She took her time to explain the different functions in the app and upon my request, she set up everything for me. I recommend this app!
very patience support, help me solve the problem thanks
help me set for priority for all offer for ok, and every time they reply very on time
Dear Tronxy 3D Printers Official Store,
Thank you so much for your awesome feedback on our app and support! We could not be happier that we can accompany you and could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving Free Gifts app.
If you need our support, we will always be ready to give you a hand via our live chat or support@secomapp.com!
Best regards,
Trix
Free Gifts - Customer Support Team.
Trix was amazing—offered great support and solved my issues quickly and efficiently. Thank you Trix!
Hi Hempz,
Thank you so much for your awesome review! Trix would be excited when reading this. Thanks to your trust in our Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business.
We are just one message away via live chat or email address support@secomapp.com. Your satisfaction is always our pride and joy!
Best regards,
Rio
Free Gifts - Customer Support Team.
BOGOS Free gift & Buy X Get Y is an easy to configure application with an available and understanding Team.
Good day, Maison Close - FR!
Thank you very much for your insightful response! We will, without a doubt, continue to endeavor to improve the features and experiences of our devoted customers.
If you want more assistance, please contact us by live chat or email at support@secomapp.com. We are always willing to assist. Our number one objective is to give you the finest service possible!
Best wishes,
Hannah
BOGOS - Customer Support Team
Love the app! and the support team is awesome. Thanks for helping us reach our goals and increasing our AOV!
Hi The Crowned Candle Co,
Congratulations on reaching your goals! We are so happy for you and grateful to be with you in your business.
Your feedback means world to us and it definitely motivates our Free Gifts Team to work harder on improving the app.
If you need any support, please don't hesitate to contact us via our livechat or email us at support@secomapp.com. We are always with you!
Best regards,
Trix
Free Gifts - Customer Support Team.
Super responsive customer service who helped me set up our deal super quickly. Really easy to use!
Brand new to the app so still testing however I have received the best customer service/support from David. I look forward to using the app more thoroughly.
Good morning Organising Life Beautifully,
With your confidence in the Free Gifts app and your fantastic rating, you made our day! David in particular, along with the rest of our team, are delighted that we could help and please you.
Please feel free to reach out to us via our live chat feature or by email at support@secomapp.com if you have any additional requests. We are happy to help you at any time!
Best wishes
Hannah
Free Gifts - Customer Support Team
Great app does exactly what I need (auto add gift product to cart), but even more appreciative of their quick support. Good apps are always backed by even better support. I would recommend this for anyone needing "free gift" sale techniques.
Perfect support and the app itself works very smooth. Thanks Mina for your help!
Thanks you very much to David and Brian who solve my main problem into my store by doing all the offer I needed to make all work. Great service. Thank you guy so much!