리뷰 (1,870)

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2023년 11월 22일

This app has by far the best customer service of any that ive tried before.
The developers, Brian specifically, was extremely helpful getting the app(which works perfectly) setup, I had an issue with my theme, not the app, that he resolved. Anne was also very helpful and quick to reply and made sure everything was in order.
Edit: Back to add some more info, I have used this app to do a free gift over xx amount, and it works great, if the cart value gets reduced, and the gift automatically removes itself. It can also do multiple offers at once, where the customer can get a gift for over 50 or a different gift for over 100, or it can be set to give both gifts if they go over 100. It can also give gifts to first time customers, and only show that offer to first time customers.

EBLLashes
미국
앱 사용 기간 대략 21시간
2015년 1월 5일

Tried numerous apps that offer the flexibility to allow for offers such as "BOGOF", but this is by far the best I've come across.

Not only is this a top app - easy to use, but free installation support is also given, which was complete within 12 hours from first contact!

Highly recommend this app to anyone!

Buy Office Furniture Online + Free Next Day Delivery | KOMO
영국
앱 사용 기간 18일
2016년 4월 4일

We are website designers and developers and we have looked at all the buy 1 get 1 apps on the app store several times over. When we came across the Free Gift App it is by far the best app out there for BOGO promotions. It is easy to use for the novice individual and it makes BOGO addition to the website very easy for a shopper to take advantage off. The support we received from Secomapp has been excellent! The only thing I would say is that the name of the app can be a little confusing otherwise we would have purchased this app sooner.

Gymvets
미국
앱 사용 기간 18일
2022년 3월 3일

We used the app's services to set up a gift with purchase for a campaign. We had some issues with order processing due to settings in the app and (mainly) David from BOGO was happy to help! We got quick responses at all hours and they are quick when it comes to finding solutions. We eventually found a way to fix the issue!

nl.summumwoman.com
네덜란드
앱 사용 기간 18일
답글 Secomapp개 2022년 3월 8일

Hope you are having a wonderful day,

We really appreciate you for taking the time to provide such a nice remark! David would be ecstatic! We will definitely keep working harder and harder to improve the features and experience for our loyal customers.

If you require any more assistance, please contact us by live chat or email at support@secomapp.com. We are always willing to assist. Our number one objective is to provide you with the finest service possible!

All the best!
Steven
Free Gifts - Customer Support Team.

2018년 10월 26일

It helped me a lot to make offers and it works great. I would like the design were more customizable, but that's all.

Japi Jane
칠레
앱 사용 기간 18일
2018년 10월 15일

The support team is absolutely great. Speedy and efficient. If the app works as well as they do then it would be awesome.

Baby Luv Boutique
남아프리카
앱 사용 기간 18일
2021년 8월 2일

The Free Gifts App by Secomapp is a super flexible and feature rich discounts solution for your store that goes way beyond what is built into Shopify. Through setup, the Secomapp team took care of us every step of the way, offering a personalized service that was second to none.
The Secomapp team is talented, knowledgable and absolutely a trusted partner who truly cares for both their customers and their product.

Uncommon James
미국
앱 사용 기간 18일
답글 Secomapp개 2021년 8월 5일

Dear Uncommon James,

Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Sam
Free Gifts - Customer Support Team.

2021년 6월 17일

Fast and awesome customer service. They went above and beyond to assit. Really appreciate it so much!! A great app.

laurel denise
미국
앱 사용 기간 18일
답글 Secomapp개 2021년 6월 18일

Good day to you laurel denise,

Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.

May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Martin
Free Gifts - Customer Support Team.

2017년 5월 23일

great app, works very well, exactly what i was looking for, thank you so much.

Thank you also for the FREE installation :)

Vantoutbrothers
모로코
앱 사용 기간 18일
2018년 1월 16일

This app was perfect for what I needed and works really well. Thank you!

Nurture Temp
미국
앱 사용 기간 18일