전체 평점
4.9
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2022년 5월 9일

The support is beyond great. Even during free trial period they helped to set everything up and adjust settings/visuals on our request.

aimn-nextlevel
스웨덴
앱 사용 기간 6일
답글 Secomapp개 2022년 5월 18일

I hope your day is going well, aimn-nextlevel

We are grateful for your wonderful review! Our entire team is ecstatic right now! As a result of your support, we will continue to work hard to improve the features and experience for our loyal customers.

Please contact us via live chat or email at support@secomapp.com if you require assistance. If you require our assistance, we are always available!

We hope to be of assistance to you!
Amber
Free Gifts - Customer Support Team

2022년 1월 21일

Great customer support. Highly recommend everyone try this app. You can get creative with it and make some really nice offers.

MNML
미국
앱 사용 기간 6일
답글 Secomapp개 2022년 1월 21일

Dear MNML,

By placing your trust in the Free Gifts app and giving it a five-star rating, you made our day! Everyone on our team is thrilled that we were able to help and please you!

Contact us at support@secomapp.com if you have any further questions or concerns. We're here for you whenever you need us!

Best regards,
Dave
Free Gifts - Customer Support Team.

2020년 3월 15일

Very frustrated with this app. I wish it would work properly. I repeatedly need support to fix errors and it is causing poor customer experience on our store.

Exclusive Beauty Club
미국
앱 사용 기간 6개월
답글 Secomapp개 2020년 3월 16일

Hi Admin,
So sorry for a little late response due to the weekend.
Your request has been checked closely and replied to your inbox already.
Please check your email and we promise we will keep in touch quickly within our working hours.

2021년 2월 3일

GREAT CUSTOMER SUPPORT - instant reply, perfect service. I love it! Free installation and literally no effort whatsoever

Polarglow
독일
앱 사용 기간 6일
답글 Secomapp개 2021년 2월 5일

Thanks for leaving us a review! We're glad that you enjoyed your experience with our app. Our support team would be excited to know that you enjoyed our service!

2022년 6월 15일

This app really helps with promotions and bundles that i normally cannot do natively on Shopify. It takes some getting used to before you can get the desired outcome but David is always on hand to support and so far, has solved all my issues. GREAT SUPPORT

Spot On Dealz 置好價
홍콩(중국 특별행정구)
앱 사용 기간 6일
답글 Secomapp개 2022년 6월 20일

Good morning to you, Spot On Dealz!

Your kindness and affection are greatly appreciated by the Free Gifts customer service team.
We are overjoyed to have received such positive feedback, and David is the happiest of us all:D

Please contact us via LiveChat or email at support@secomapp.com if you have any questions.

Best wishes,
Pru
Free Gifts - Customer Support Team

2021년 10월 27일

App is good but the support team is outstanding! They helped me set up the campaign, debug it and even implement the code on two of my themes. Amazing!

Undrdog Surface Products
미국
앱 사용 기간 6일
답글 Secomapp개 2021년 10월 28일

DearUndrdog Surface Products,

How lovely a customer you are! We are grateful that you trust Free Gifts app and let us accompany you in your business. Thanks to your support, we would work tirelessly to improve Free Gifts app.

May you need further assistance, please contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Rio
Free Gifts - Customer Support Team.

2017년 11월 30일

Excellent app! Works well for situations when you want to give gifts on special occasions.

Goodsbyadrian
캐나다
앱 사용 기간 6일
2022년 5월 13일

Thank you a lot for the support team, Anne and the team is beyond great. For during the free trial period, they helped to set everything from our request and resolved issues from my questions.

LYN ID
인도
앱 사용 기간 6일
답글 Secomapp개 2022년 5월 18일

Greetings LYN ID

Thank you so much for your wonderful feedback! Our entire team is ecstatic right now! Thanks to your support, we will continue to work hard to improve the features and experience of our loyal customers.

If you require any assistance, please contact us via live chat or email at support@secomapp.com. We'll be there for you whenever you need us!

Best wishes!
Emily
Free Gifts - Customer Support Team

2022년 11월 21일

Good customers support, the app work very well and i think improve your ctr of your shop , a lot of posibilities offers

fitzyculture
스페인
앱 사용 기간 6일
답글 Secomapp개 2022년 11월 22일

Hello fitzyculture,

Thank you so much for your thoughtful comments about our assistance:D
Your positive feedback has given us a boost in confidence, and we will use it to improve our services!

If you have any questions, please contact us via Live Chat or email at support@secomapp.com.

We look forward to assisting you once more!
Hannah
Free Gifts - Customer Support Team

2017년 5월 22일

After installing they had our site updated and ready to go within the day. The app works very well and the staff is friendly and efficient.
We aren't currently using the app but is worked how it is described. Definitely the best free gift app around.

Also works with ajax as well as the standard shopify add-to-cart forms

Hottubclub
미국
앱 사용 기간 6일