리뷰 (1,889)

전체 평점
4.9
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2021년 11월 25일

Simple to setup the rules and working amazingly!
The customer support is there for you in any moment you need them.
Thank you Ellie and Anne.

VacuumCleanerMarket
미국
앱 사용 기간 5일
답글 Secomapp개 2021년 11월 26일

Nice day to you VacuumCleanMarket,

Thank you so much for leaving so awesome a review! Ellie and Anne would be really excited to read your awesome review. With your precious support, our team would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

All the best,
Sam
Free Gifts - Customer Support Team.

2022년 10월 8일에 편집됨

I'm not one to leave a lot of reviews, but I had to for Free Gifts. I tried so many other apps before I finally one that does what I actually want, which is automatically add 2 free gifts to the cart for the purchase of one product. The functionality is awesome and can be very tailored to suit your needs which I loved. Also the support team was awesome - very prompt despite a large time difference, super helpful and went above and beyond to help me make sure everything was set up correctly. 100% recommend this app for special offers on Shopify. The absolute best!

Metabolic Transformation
미국
앱 사용 기간 5일
답글 Secomapp개 2022년 10월 13일

Hi there, Metabolic Transformation

Thank you so much for your kind words about our assistance :D
Your excellent comment has given us a lot of confidence, and we will use it to improve our services!

Please let us know if you have any questions or need assistance; we'll be available via Live Chat and email at support@secomapp.com!

We look forward to working with you again!

Best wishes,
Hannah
Free Gifts - Customer Support Team

2021년 6월 10일

Support from this group is terrific. Trix and her team helped us get things set-up, worked through my own technical deficiencies, really responsive. Highly recommended.

Bees & Trees Manuka Honey
미국
앱 사용 기간 5일
답글 Secomapp개 2021년 6월 11일

Hi Bees & Trees Manuka Honey,

Thank you for letting us accompany you in your business. We are all happy to know that we could assist you and make you satisfied. Your support motivates us to work harder on improving our app and our support team.

If you have any questions, please contact us via our live chat or email us at support@secomapp.com. We are always ready to support our customers!

Best regards,
Rio
Free Gifts - Customer Support Team.

2022년 11월 21일

I started using the app, and the support team was very helpful (Ellie and Brian), very kind, and responded within seconds. also the app really easy to use.

Moonyarts
미국
앱 사용 기간 5일
답글 Secomapp개 2022년 11월 22일

Dear Moonyarts,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Ellie and Brian would be defenitely delighted to happy to know that you are satisfied with our app and support team! Thanks to your support, we will certainly work harder to improve our Free Gifts app.

Should you need our support, please do not hesitate to drop us a message via live chat or email support@secomapp.com.

Best regards,
Hannah
Free Gifts - Customer Support Team.

2021년 6월 30일

Installed this app for a sale and it works well. I would recommend installing for your store too....

FitOne Nutrition Center
미국
앱 사용 기간 5일
답글 Secomapp개 2021년 7월 1일

Hi FitOne Nutrition Center,

We are so grateful for your trust and satisfaction with Free Gifts app. It's always our honor to support you and to be with you in your business!

If you need any further support, please get back to us via live chat or email support@secomapp.com. We are always willing to give you a hand!

Cheer,
Rio
Free Gifts - Customer Support Team.

2022년 6월 8일

The Secomapp team was very quick to respond to my set up request. They also stayed with me until my store was ready to implement our new gift offers and helped me troubleshoot when there were things that didn't work correctly. They have great customer service!

Dr. Killigan's
미국
앱 사용 기간 5일
답글 Secomapp개 2022년 6월 14일

Hello there, Dr. Killigan's.

Thank you for taking the time to respond so thoughtfully! We will undoubtedly continue to strive to improve the features and experience of our loyal clients.

If you need more help, please contact us via live chat or email at support@secomapp.com. We are always happy to help. Our top priority is to provide you with the best service possible!

Best regards,
Sarah,
Free Gifts - Customer Support Team

2021년 10월 27일

This APP has many useful functions,
Their staff, Anne, patiently helped me with the installation and use.

kokorosastudio.com
중국
앱 사용 기간 5일
답글 Secomapp개 2021년 10월 28일

Hi Kokorosastudio.com,

We truly appreciate that we can accompany such a kind-hearted and lovely customer like you! Anne would be super thrilled to read your wonderful feedback. Your precious support motivated us to keep on developing the app and providing better services to our precious customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Rio
Free Gifts - Customer Support Team.

2022년 7월 11일

David supported me a lot today. When I have no way to find out, he can suggest me what I want. Sometimes, texting with call service provider doesn't help or solve the problem. But David did it very well!

Glico THAILAND
태국
앱 사용 기간 5일
답글 Secomapp개 2022년 7월 12일

A kind thank to you, Glico THAILAND,

We at Free Gifts appreciate the positive energy you're sending our way:D
David is overjoyed to hear that you are satisfied with their assistance!
To improve our service, our staff will continue to strive for greater excellence!

If you require assistance, please contact us via Livechat or email at support@secomapp.com.

We're thrilled to have you on board!
Star
Free Gifts - Customer Service Team

2022년 2월 1일

The customer support is quick and awesome. They literally did all the work for me. I am still on 7 day free trial but loving it so far.

Eeziio
미국
앱 사용 기간 5일
답글 Secomapp개 2022년 2월 7일

Good day Eeziio,

Thanks so much for joining us! We couldn't be happier to have met your expectations with our app and services! Our Free Gifts app will definitely improve thanks to your support.

If you have any questions or concerns, feel free to contact us by live chat or email at support@secomapp.com.

Best wishes,
Candice
Free Gifts - Customer Support Team

2022년 11월 17일

The Customer Service experience is amazing - all our questions were answered immediately and with ease. The team made sure we were set up and comfortable with the app before moving forward. It is a seamless process and we are lucky to have found an app that puts clients and promotions first.

Mariposa
미국
앱 사용 기간 5일
답글 Secomapp개 2022년 11월 18일

Good day Mariposa!

We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Hannah
Free Gifts - Customer Support Team.