BOGOS.io Free Gift Buy X Get Y
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The developers have been terrible. They pulled my most important item from my site and were completely incapable of getting this app to function properly on my website. They spent over a week leading me on that they could fix this and my item is still not on my site. Be careful with them. you never know what you will get and giving them access to your site opens you up to their mistakes.
Thank you for the review. Sorry for the trouble you had faced in the past but we have already improved our application to run properly on your site. Please don't hesitate to get in touch with our team at support@secomapp.com, we will gladly take care of your needs.
The custom installation included with purchase was completed quickly with our theme, and the customer service is phenomenal!
So far so good. Support installed the code within 24 hours as promised. There are options to offer multiple promotion types and are easy to set up. It is a bit pricey but I plan on making it worth the investment
Fantastic app, support was superb!
I wasn't able to execute the free gift experience that I wanted, and when I requested specific help regarding the deal I wanted to build, the person helping me responded with generic information and created a generic deal rather than assist me on what I was asking for help with. Probably useful for very simple deals, but I deleted the app and wasn't able to use it for my deal. Not my favorite.
very helpful staff and prompt reply during working hours. The product works according to what i needed for my free gift promotions.
Hi Cloud Beverage,
Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.
May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.
All the best,
Sam
Free Gifts - Customer Support Team.
They are great! Highly recommended and customer support is very efficient. We asked for help and a customization and it was solved fast.
Hello Olmox,
Thank you very much for your kind words about our assistance.
Your encouraging remarks have boosted our confidence, and we will put them to good use in improving our services!
If you have any questions, please contact us via Live Chat or email at support@secomapp.com.
We are excited to assist you once more!,
Hannah
Free Gifts - Customer Support Team
Their customer service is amazing...super speedy responses and very helpful. App is easy to use and works like a charm! :)
Thank you so much, Jenette All Natural Skin Care!
That review made us very happy! Because of you, we now have even more motivation to improve our services in the coming days:D
If you require assistance, please contact us via Live Chat or email at support@secomapp.com.
Have a wonderful day!
Hannah
Free Gifts - Customer Support Team
THE BEST APP FOR FREE GIFTS!! Great customer service, they install everything you need and modify the code for you in just a few hours, they help you with everything. The gifts appear in the cart and you select the items and rules. Works perfectly!
Louis one of the team members was excellent to work with provided excellent support fast and responsive thanks again.