리뷰 (1,887)

전체 평점
4.9
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2016년 9월 9일

I would rate this app a 10 out 5 if I could. I ran a BOGO promotion with this and it produced my highest order volume and sales $ amount in a single day for my shop. People react to sales and this app makes it so easy to setup. I STRONGLY suggest you let one of their technicians set this app up in your theme. They are very helpful, respond quickly, and will not stop until it is working exactly how you need it.

I am seriously blown away how good the customer service is. I have had good customer service on shopify, bad customer service, and downright ugly customer service. These guys far exceed any customer service I have received on shopify.

I have only reviewed a couple of apps but this one I felt like it was my duty to show my appreciation because I was so satisfied. I chose this app after reviewing some of the other "free gift" apps and after reading their reviews I chose this one. Glad I did and HIGHLY RECOMMEND!

The Crystal Grid
미국
앱 사용 기간 5일
2023년 5월 2일

The customer support was very helpful and responsive! They got back with me right when I reached out to them and were able to complete my request.

Trace Minerals
미국
앱 사용 기간 5일
답글 Secomapp개 2023년 5월 4일

Good day Trace Minerals!

We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Hannah
BOGOS - Customer Support Team.

2018년 12월 30일

I used this application for gift item in my shop
I get good support from them
I hope i can get more promotion feature in the future

The Factory Furniture
사우디아라비아
앱 사용 기간 4개월
2023년 3월 6일

It wasn't possible to do what i needed but the experience with Customer Support has been great, they've helped me a lot and they've been really nice and gentle :)

My Essential Feelings
스페인
앱 사용 기간 5일
답글 Secomapp개 2023년 3월 8일

Good day My Essential Feelings!

We are all so proud that our support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Hannah
BOGOS - Customer Support Team.

2019년 8월 23일

Great app. Perfect for creating more sales. One bug I have about it is that if there were a possible way to edit or change the font or background displayed on the page of the offers shown. Overall pretty good.

THE SNACC BAR
아랍에미리트
앱 사용 기간 4개월
2021년 6월 29일

The app works really well. The customer service is excellent - Trix was really helpful and took me through how to build an offer step by step.

The Design Palette
영국
앱 사용 기간 5일
답글 Secomapp개 2021년 6월 29일

Hi The Design Palette,

Thank you so much for your awesome review! Trix would be excited when reading this. Thanks to your trust in our Free Gifts app, we would work harder to develop new features and improve our support team to assist you better in your business.

We are just one message away via live chat or email address support@secomapp.com. Your satisfaction is always our pride and joy!

Best regards,
Martin
Free Gifts - Customer Support Team.

2022년 5월 12일

Bonjour, Pouvez vous me communiquer votre mail. Je n'arrive pas à rentrer en contact avec vous.....

Jams Cuisine
프랑스
앱 사용 기간 5일
답글 Secomapp개 2022년 5월 18일

Hi Jams Cuisine

David from our team has already reached out to you twice via email and if you need anything, just reply to it and our team would be more than willing to support you!

We hope to be of assistance to you!
Johnny
Free Gifts - Customer Support Team

2023년 1월 13일에 편집됨

The app itself is smooth and gets the job done with some cool features that I'm looking forward to explore but the really beauty here is the behind the scenes DEV team. They are fantastic problem solvers and a real pleasure to deal with. Special shout out goes to Ellie, Chica, David and Alex. Looking forward to work more with you guys.

Cafe Najjar
이집트
앱 사용 기간 5일
답글 Secomapp개 2023년 1월 31일

Hello, Cafe Najjar

We appreciate your positive comments! Our entire team is overjoyed right now! As a result of your support, we will continue to work hard to improve our products and the experience for our loyal customers.

Please contact us via live chat or email at support@secomapp.com if you require assistance. If you require assistance, we are always available!

We hope to be of assistance!
Hannah
Free Gifts - Customer Support Team

2021년 11월 22일

Trix and Brian are very responsive and knowledgable. Trix answered my every question and helped us get set up with great offers! Would definitely recommend this app.

Preggy Plus
트리니다드 토바고
앱 사용 기간 5일
답글 Secomapp개 2021년 11월 24일

Good day to you Preggy Plus,

Thank you so much for leaving us so awesome a review! Trix and Brian will be really excited to read this. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers!

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!

Best regards,
Rio
Free Gifts - Customer Support Team.

2021년 9월 9일

fast support! Quick to resolve all inquiry and it works!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!

Knox Corporation
필리핀
앱 사용 기간 5일
답글 Secomapp개 2021년 9월 9일

Good day to you Knox Corporation!

Thanks a ton to your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us to work harder to improve our app and our support team.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. It's always our pleasure to accompany you.

All the best,
Rio
Free Gifts - Customer Support Team.