리뷰 (1,867)

전체 평점
4.9
평점 수준당 개수
  • 평점의 91%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2021년 12월 8일

Great service. Customer support is doing its best job to improve your experience. High recommendation, thank you :)

The Peggy
영국
앱 사용 기간 4일
답글 Secomapp개 2021년 12월 10일

Good day The Peggy

We are all so proud that our app and support can make you feel satisfied! Anne and Wayne will be really excited to hear your feedback! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!

Best regards,
Alex
Free Gifts - Customer Support Team.

2018년 9월 25일

Very good app for free gifts, but too expensive for using it just for this action. I was hoping the app would let me run a 3 for 2 (buy 2, get 1 free) on selected collections, letting the customer pick the 3 items and then adjusting the cart total for the cheapest item to be free. The app works very well, but it would be nice to add more functions to justify its high price.

Curbwear
영국
앱 사용 기간 4개월
2022년 6월 19일

We're using this app for Buy X, choose a free gift and it's been working wonderful for us. David and Louis have been fast in responding to our needs for customization to get our pop ups branded and matching our site. Highly recommend.

Okanui Test Site
오스트레일리아
앱 사용 기간 3일
답글 Secomapp개 2022년 6월 20일

Have a wonderful day, Okanui Testing Site!

The Free Gifts customer service team appreciates your generosity and love.
David and Louis are overjoyed with the positive feedback we've received:D

Please contact us via LiveChat or email at support@secomapp.com if you have any questions.

I'm overjoyed that we're working together!
Grace
Free Gifts - Customer Support Team

2015년 6월 15일

App works as advertised. Great support. No localization issues which is an exception for most Shopify apps.

TrendLife
태국
앱 사용 기간 3개월
2023년 3월 20일

The app is not only amazing but the team is unbelievable. I wanted a few things that I wasn’t able to achieve with the standard integration they had. After getting in touch with them via the live chat they asked me what I was looking to achieve and went straight to work. After several revisions due to my OCD they had my offer exactly how I envisioned it. All I can say is that I'm super impressed by the support and the culture they seem to have as a company. 5 Stars from me 100% ⭐️⭐️ ⭐️ ⭐️ ⭐️

BELLA FARRUGIA BROWS
오스트레일리아
앱 사용 기간 3일
답글 Secomapp개 2023년 3월 22일

Greetings BELLA FARRUGIA BROWS,

We just received your thoughtful review and we couldn't be any happier :D
With your support, our team can continue to improve our services to make sure that they would get more perfect, every single time!

Our team will be right here over at Live chat or in the email support@secomapp.com if you ever need us. Let us know and we will be right there to assist!

Much appreciated!
Hannah
BOGOS - Customer Support Team

2022년 2월 23일

We use this app for most of our promotions! There are a lot of capabilities for different types of promotions, however, there are some limitations. The support team is AMAZING and super helpful in sorting out any issues you may have. I would highly recommend it. One thing to know is the app devs are over seas, so sometimes getting things turned around may take more than business 1 day, as devs are not online during our day ( I'm in EST time zome). But other than that they have been great to work with!

Velour
캐나다
앱 사용 기간 3개월
답글 Secomapp개 2022년 2월 27일

Hello, Velour.

This is Customer Support Team - Free Gifts. Thank you so much for your kind words about the Free Gifts app, as well as your helpful feedback. There is still much room for improvement, so we will work tirelessly to improve the features and experience for our valued customers.

If you have any further questions, please contact us via live chat or email at support@secomapp.com. We are always willing to help!

Best wishes,
Dave
Free Gifts - Customer Support Team.

2019년 12월 4일

Used the app to offer buy one get one free promotion and it delivered. The native discounts function on Shopify works but is not intuitive to the customer (you have to add two items to cart to make BOGO come true). The user interface is not super straight forward, but luckily the support is very quick to respond and they were able to resolve my issues quickly. Would recommend for anyone looking for a gift offer function to their store.

Akeso Innovations
미국
앱 사용 기간 3일
2017년 11월 24일

Awsome to get discount and gift

Fanmv
일본
앱 사용 기간 3일
2016년 5월 27일

Very quick with responses and fixes! Great job!

Thepeachbox
홍콩(중국 특별행정구)
앱 사용 기간 3일
2022년 8월 30일

Customer service is world-class. They set up our first BOGO and have been very supportive since downloading the app. Excited to use the product.

Kuppy
미국
앱 사용 기간 3일
답글 Secomapp개 2022년 9월 12일

Good day to you Kuppy,

We want to thank you from the bottom of our hearts! Your awesome feedback would definitely keep us going on improving the app and providing better services.

Please feel free to contact us anytime via live chat or email us at support@secomapp.com when you need a hand. We are always happy to be with you!

All the best,
Hannah
Free Gifts - Customer Support Team.