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I have to say I have been pretty blown away with the level of customer support on this app, and the amount of customisation / control that is possible.
Nicolas, John and the team have offered me pretty much 24/7 support over the last few days in setting the app up on my two shopify stores, in the run up to Black Friday. I've been able to create a buy-one-get-one-free offer that tracks with my store's inventory, handles multiple variations on those products with ease, and maxes out at three free products per customer.
Every time I've thought 'Oh I wish I could make the app do X or Y' I've found a button in the settings that allows me to control it.
Very happy indeed.
We had the developer help install but it's still not working. When we drop the cart below the required amount to receive the free gift it stays in the cart even though the customer has spent less than the threshold.
Really very helpful app I recommend every store owner use it!
Works very well and customer service is attentive and helpful. Have had no problems and is easier to set up than other gifting apps.
Tried numerous apps that offer the flexibility to allow for offers such as "BOGOF", but this is by far the best I've come across.
Not only is this a top app - easy to use, but free installation support is also given, which was complete within 12 hours from first contact!
Highly recommend this app to anyone!
We are website designers and developers and we have looked at all the buy 1 get 1 apps on the app store several times over. When we came across the Free Gift App it is by far the best app out there for BOGO promotions. It is easy to use for the novice individual and it makes BOGO addition to the website very easy for a shopper to take advantage off. The support we received from Secomapp has been excellent! The only thing I would say is that the name of the app can be a little confusing otherwise we would have purchased this app sooner.
It helped me a lot to make offers and it works great. I would like the design were more customizable, but that's all.
The support team is absolutely great. Speedy and efficient. If the app works as well as they do then it would be awesome.
great app, works very well, exactly what i was looking for, thank you so much.
Thank you also for the FREE installation :)
This app was perfect for what I needed and works really well. Thank you!